uugh ValuMax denied my sign-up and then charged my card

[Toby'sFriend]

When I tried to sign up it said that my card wasn't valid because it was a Debit Card (the Obopay card).

So today I went and looked at the account balance and I see they charged me $1 but I don't see a charge for that Savings Smart program.

I guess I need to call them and deal with it, or they'll be reporting me for fraud next.

 

[jnorth1007]

I was a preauthorization and it will stay there for 30 days before it will fall off. That is how obopay works. I tried to order Hydraderm and they wouldnt except my obopay card even though I had plenty enough money on it. They preauthorized the card for 1.00 and when I called obopay they said it would fall off after 30 days. In order to get it taken off the company would have to fax over and order to remove it.

 

[Toby'sFriend]

ok thanks. That makes sense.

I really didn't care that much about $1, I'm still on the original $10 OBOPAY balance. I just didn't want to get caught up in the whole "signed up with a debit card and then didn't cancel" mess.

 

[jnorth1007]

I would still call veratrue to make sure that there wasnt an account started but I know with Hydraderm it wasnt and I had to order over the phone if I wanted it.