Best of luck to all others - living in MI? We ditched SW.
This had to do with the SW elimination of direct flights.... all MI-Orlando flights, going & coming, now go thru Midway in Chicago. 2.5 hour flights are now 5+ hour flights. And if one is "dumped" at Midway? Good luck getting home.
We switched to Delta, thru Detroit. STILL one stop, both ways - but if we get dumped in Detroit? Going, we have options. Returning? Rent a car one way, drive home. VERY important when the weather gets even marginal.
The whole affair was a pity, as SW had a VERY lucrative, full plane every time, business out of Flint MI. They dumped it. No problem, not my company

. In our area? I see SW is having trouble selling tickets. Fortunately, we NEVER fell for the "airline miles" head fake

. Dumped SW & went with Delta - and will ignore any Delta "miles" garbage.....
All just what we did, all personal opinion - I'm not right, you aren't wrong....