Universal's Epic Universe - News and Discussion

[New Mouse]

There's a lot of slots to fill each day I'd be shocked if outside of opening weekend single ticket sales are even capped.

 

[disney-inspired]

I just don't understand how they are going to manage or cap sales when you don't have to select the specific day you are going to Epic on multi-day tickets.
I'm not going until August 2025 but plan to be there for EPA if they have it or just early in general if they don't.

 

[fatmanatee]

I just don't understand how they are going to manage or cap sales when you don't have to select the specific day you are going to Epic on multi-day tickets.
I'm not going until August 2025 but plan to be there for EPA if they have it or just early in general if they don't.

You have to select your starting day for the multi-day tickets, so they can probably use that as a basis for how to cap sales. Won't be precise but gets the job done. Would guess people will be going to EU for one of their first days on the ticket anyway, that's how I would plan it.

 

[disney-inspired]

You have to select your starting day for the multi-day tickets, so they can probably use that as a basis for how to cap sales. Won't be precise but gets the job done. Would guess people will be going to EU for one of their first days on the ticket anyway, that's how I would plan it.

We definitely are - I guess so since it's not like everyone is buying a 14 day ticket (if that's even offered)

 

[lisam70]

I think people are reading into this too much. Like are we really complaining that there is too much availability? Pretty sure the people who couldn't get tickets throughout the day have been upset and annoyed and I'm pretty sure everyone would be extremely upset if they sold out with no availability seemingly for the rest of the year or around breaks where people are more likely to go. But a note about summer is they are opening it where summers in Orlando are hot hot hot and WDW attendance has absolutely ebbed over the summer months being slower there plus there's the apprehension about crowds and wondering if there will be any ebbing and how quickly there will be right after opening.

*not completely aimed at you just a general thought, it's like Universal would be darned if they do and darned if they don't on ticket availability.

I’m definitely not complaining about availability at all!
Just an observation I guess I figured availability would be a bit less since I was in que for over 8 hours. I am pleasantly surprised, and relieved. I did not want to go for opening anyway because I’m definitely apprehensive about crowds and rides not working quite right. I would try to go for soft opening if it was offered though.

 

[Duckbug.Ducktales]

There's a lot of slots to fill each day I'd be shocked if outside of opening weekend single ticket sales are even capped.

Oh, right, I hadn't thought about the fact that it's all going to be single day or package tickets, no APs filling slots. And I think the original parks did rely heavily on APs

 

[Lewisc]

Oh, right, I hadn't thought about the fact that it's all going to be single day or package tickets, no APs filling slots. And I think the original parks did rely heavily on APs

And the current packages are one day EPIC

 

[tony67]

So I am still unable to log in and get tickets - neither my phone, my PC or an incognito, laptop or second PC will work - I log an and end up in a loop of nothingness.

 

[Minnie1222]

So I am still unable to log in and get tickets - neither my phone, my PC or an incognito, laptop or second PC will work - I log an and end up in a loop of nothingness.

You should try calling today. I was also blocked out from the app for over an hour yesterday. Kept getting error pop-ups with my logins although I had went in several times earlier and already bought tickets.

The Universal site is fine right now. I just logged in and was immediately led to the ticket purchasing page.

These are the current sold out dates. The rest of the year is still available.

 

[zavandor]

We definitely are - I guess so since it's not like everyone is buying a 14 day ticket (if that's even offered)

Uk tickets have 14 days, 1 at Epic. But they'll hardly be too many to create problems.

 

[tony67]

You should try calling today. I was also blocked out from the app for over an hour yesterday. Kept getting error pop-ups with my logins although I had went in several times earlier and already bought tickets.

The Universal site is fine right now. I just logged in and was immediately led to the ticket purchasing page.

These are the current sold out dates. The rest of the year is still available.
View attachment 906580

Thanks - my only thought is that there is an issue with my AP - I am in my three free months at this point - so maybe that is the glitch in their system with that 3 free months. Only thing I can think of since its broken everywhere for me - and other people do have a similar issue.

 

[Lewisc]

Thanks - my only thought is that there is an issue with my AP - I am in my three free months at this point - so maybe that is the glitch in their system with that 3 free months. Only thing I can think of since its broken everywhere for me - and other people do have a similar issue.

Try a different browser. Temporary remove any privacy settings. Make sure your AP shows in your wallet. I'm in the 3 months and no issues, excluding 4.5 hour wait.

When all else fails call.

Edited to add I had similar issues in the past. My default browser and settings wouldn't let me renew my DL online

 

[tony67]

Try a different browser. Temporary remove any privacy settings. Make sure your AP shows in your wallet. I'm in the 3 months and no issues, excluding 4.5 hour wait.

When all else fails call.

Edited to add I had similar issues in the past. My default browser and settings wouldn't let me renew my DL online

Thanks - Yeah there are about 34 ads and trackers on their site
I allowed those for testing as well as third party cookies, tried several computers including one I have that is very open as well as the phone. No luck.

Not that pushed so Ill wait for a email response.

Mostly posting so if others still have issues they know its not just them.

BTW: I can buy regular non-ap epic tickets without issue.

I did see that Rick from Rix Flix ended up having to drive over yesterday morning to get tickets - so lots of issues I guess.

 

[nuhusky123]

Thanks - Yeah there are about 34 ads and trackers on their site
I allowed those for testing as well as third party cookies, tried several computers including one I have that is very open as well as the phone. No luck.

Not that pushed so Ill wait for a email response.

Mostly posting so if others still have issues they know its not just them.

I did see that Rick from Rix Flix ended up having to drive over yesterday morning to get tickets - so lots of issues I guess.

One of my transactions still hasn’t posted to my wallet despite having the email confirmation

My second day posted but not the first day I purchased for

Been on phone hold for 1.5 hours this am and still holding

 

[Charade67]

I have given up and accepted defeat. I am going to wait and see if they offer us a soft opening.

 

[Lewisc]

I have given up and accepted defeat. I am going to wait and see if they offer us a soft opening.

You must be black listed. EPIC doesn't want you.

Whatever is stopping you from get an AP add on ticket may also prevent you from a possible AP preview event

 

[tony67]

You must be black listed. EPIC doesn't want you.

Whatever is stopping you from get an AP add on ticket may also prevent you from a possible AP preview event

Agree @Charade67 will want to get it sorted when its not a multi hour wait on hold.

I'm not 100% sure that its the same thing though - I've had no issue signing up for other AP specific things - for example Mardi Gras or Passholder Appreciation days - although I did not complete the latter as I could not attend those dates.

 

[Lewisc]

[QUOTE="tony67, post: 65795487, member:]
I'm not 100% sure that its the same thing though - I've had no issue signing up for other AP specific things - for example Mardi Gras or Passholder Appreciation days - although I did not complete the latter as I could not attend those dates.
[/QUOTE]
New IT improvements. Universal may have hired IT specialists from the mouse.

Long shot. Could your AP be linked to more then one avvount?

 

[tony67]

Long shot. Could your AP be linked to more then one avvount?

Doubtful - if and when I hear back from Universal Ill update

 

[Charade67]

Long shot. Could your AP be linked to more then one avvount?

It shouldn’t be, but I did once have it under a different email address. I thought I had gotten it all straightened out, but maybe not.