u-verse?

[pamrob]

We have been considering u-verse for some time. We had door to door salespeople last night and in a weak moment I signed up. I can't help but have this feeling I missed something. Anyone know of any common cons involved in the door to door deals? I did notice this morning on the att website that I was eligible for a cash back deal which I did not get last night. However, the price I was quoted last night was cheaper.

I'm also concerned with the paperwork itself. There are prices listed for each service then a lower price written to the side and circled. The lower price, I was told, is the price I will pay. Maybe I am overly skeptical but wanted to see if other had any similar experiences they could share?

 

[JB2K]

We have been considering u-verse for some time. We had door to door salespeople last night and in a weak moment I signed up. I can't help but have this feeling I missed something. Anyone know of any common cons involved in the door to door deals? I did notice this morning on the att website that I was eligible for a cash back deal which I did not get last night. However, the price I was quoted last night was cheaper.

I'm also concerned with the paperwork itself. There are prices listed for each service then a lower price written to the side and circled. The lower price, I was told, is the price I will pay. Maybe I am overly skeptical but wanted to see if other had any similar experiences they could share?

When I signed-up for mine 2+ years ago, it was because of a hanging door tag -- at the time, that was the best incentive deal going to get in.

2 years later -- no regrets!

 

[jodifla]

We got it about six months ago. We love it! No pricing problems yet.

 

[powellrj]

We got it almost 2 years ago and love it. My DFIL had it longer than that before he died. I will say the rebate system was a little confusing, but we did get all of the money we were promised.

I love the service and hope to never have to use comcast again!

 

[bettymae1121]

Just signed up last march. We are paying the promised price. So far I like it better than Comcast! I have the bundle with the internet and phone service, and it's neat that when the phone rings, the caller ID pops up on the TV screen! I can also block telemarketer calls using the phone service. The house has never been so quiet during the day! And I can program the DVR online...there are a ton of neat features.

 

[pamrob]

Here's my pricing issue. The promotional price I am getting is $15 less than I would buy if I signed up online. However, right now there is a $300 reward card for online enrollment. So I could effectively cancel the order from last night and enroll online for the reward card. Just don't know if it's worth the hassle.

 

[cats mom]

When we signed up the deal offered by the door to door folks was better than anything I could find online.

Why don't you call the salesperson you worked with last night, tell him/her about the deal you found online, and see if they can do better than what you were quoted.

If you get a good salesperson they can be a big help. When I wanted one of my receivers moved the phone agent told me I would have to pay a fee to have a tech come out. I called my sales guy and he arranged to have the fee waived with one quick phone call.

No problems with uverse, except I wish you could rewind live TV on the secondary receivers. Easy enough to work around by recording whatever you're watching, but not what I was used to with Cox.

Good Luck!