There have been problems at Tusker that began last week - the Restaurant management is ‘testing’ a new system of character rotation. The result is that characters, Attendants, and entertainment Captains are receiving all of the complaints and profanity when the ‘test’ is a management decision.
By mid-day, guests are being seated up to 30 minutes after their scheduled ADR and waiting for characters, as described by
@Jobie, can take up to 90 minutes or more when in the past, it only took 45 minutes to an hour at most.
Guests are missing their scheduled FPs and entertainment CMs, the ones who can speak, are advising Guests to ask for a Manager to issue a replacement FP or complain to Guest Relations. The replacement FPs cannot be used for the Pandora rides.
@littlebittyhouse - if your ADR is scheduled to happen soon, you’ll probably miss your FotLK show. The rotation problems are in the process of being addressed and hopefully the ‘test’ ends quickly. If you do decide to keep your FotLK FP, they do seat guests even as the show begins - but that just depends on if seats are still available.