Trouble with MS Online and Google Chrome?

[AllieV]

Does anyone else use Google Chrome for a browser and have trouble accessing their dvc account? I have windows 7, so finding the temp int files and deleting the dvc cookies is next to impossible (and I shouldn't have to). But it must be a cookies problem. Whenever I try to navigate around the dvc member page, I get an error page saying:

The webpage at https://dvc.disney.go.com/dvc/member/reservationJump?id=ReservationSearchJumpPage has resulted in too many redirects.

I don't have the problem on the microsoft explorer all the time (just sometimes), but I'd like to be able to use it in Chrome.

 

[Chuck S]

I am running win7, I have both Chrome and IE, and haven't had a problem with the member site.

 

[TagsMissy]

I use Chrome and I've not had issues with the member site.

 

[BLTtinkerbell]

I just went on the member site and it is asking questions as if I have never registered before.

 

[Splashboat]

I have had to use Explorer the last several weeks. Every time I try to log on using Chrome I get this message:

"We're sorry.

The page you are trying to access is currently not available."

It's a pain in the neck because I usually use Chrome.

 

[bszoo]

New computer for Christmas and still learning how to use it but I cannot access DVC website with Chrome. Just tried with internet explorer and l had no problem. Something else for my son to check into.

 

[TagsMissy]

Odd I have logged on and on with Chrome more than once today using Windows7.... Version 23.0.1271.97 m

 

[KAT4DISNEY]

I don't know about Chrome but crikey - the DVC website is the only one that I ever need to worry about what browser I'm using and often have to switch because it won't work with Explorer. And then the next day it won't work with Firefox but then Explorer will work. The worst are the times it won't work with either.

 

[paults]

for the last few days I think when using IE I can't open point charts on the DVC site. It says it doesn't know what program to use. I then switch to google chrome and I can open the point charts on DVC site. Never had this problem before.

 

[CRobin]

My experiences with various Internet browsers.....

First, and most importantly, do not use your browser's "Back" or "Forward" button if there is a "Next" or "Back" icon on the form. Use them instead. This is very important for booking online.

If you get "website cannot be found" or "unable to connect", that usually means the site is down or the URL is incorrect. It could also be a problem with your Internet connection or ISP. Try going to another known website like AOL or Yahoo. If you can't get to them, it's a problem with your internet connection or your ISP.

If your browser can't open a PDF, like the point charts, you need to go to the file options and instruct your computer to use Adobe (or another PDF viewer) when it encounters a PDF.

Clear your Internet cache periodically.

If all else fails, reboot your computer; don't just close and restart your browser.

I have used several versions of Internet Explorer, Google Chrome, and Safari (desktop and tablet) with no problems.

Sent from my iPad using DISBoards

 

[eandesmom]

I have this issue with Chrome all the time, and not just the MS site, all Disney sites. Interestingly enough when I use Explorer on the MS site, it brings up my old countdown calendar, not the one I currently have running. Odd cookie issue I guess and one I'm not inspired to fix but overall Disney sites always seem to work best (which isn't saying much) in IE. Yes, I'm sure I need to check my cache and cookie setting in Chrome, just haven't gotten around to it.

 

[Sammie]

Same as Chuck and no problems.

 

[CarolMN]

I have no problems with Chrome, IE or Firefox, either.

That said, I have found that it is IMPERATIVE that you always formally log out of every Disney site if you do not want to experience issues. That includes ABC Family and ESPN sites.

When I've had trouble, I clear cache and cookies from browser that has a problem. Then I log into a Disney site and log out again. Then I log in to the Members' website. That has always fixed any problem I had. OF course it doesn't fix Disney or server issues.

Good luck!

 

[AllieV]

I haven't had as many "too many redirects" loop errors, though it still happens now and then. I find that if I navigate to something innocuous, like a points chart, then I can get to a page having to do with my account.

I was logging out but then every time I tried to log back in later, I kept getting weird error messages and couldn't always log in. So I stopped logging out.

 

[Snurk71]

Dvcmember works fine for me with chrome. But I was trying to make dining reservations the other night in chrome, but I couldn't get the credit card page to load. I tried IE and it worked fine.

That's why I have at least 3 different browsers loaded on my devices.

 

[Eventer98]

I just tried to check in online and part of the page (submit or cont) seems to be missing. It is just coming up with my itinerary info and celebration. No fwd or next button to go to credit card, room info, etc. I tried IE and Firefox. I also tried disneyworld.com but that's a joke and can't do it there b/c the system is "busy." I hope it's fixed by next week. Imagine what the lines will be like if no one was able to do the online and have to wait in the reg line. I have been very frustrated with Disney online lately.

 

[nightshaderose]

I also could not get the log-in page on Chrome (got the "not available" message), but could log in fine with Firefox. Oddly enough, I've been getting the shiny new Disney World home page (with all the My Disney Experience stuff) on Chrome for the last few weeks, but Firefox gives me the old page.

eta: up until I tried to sign in this week, I've never had problems with chrome and DVCmember.

 

[Eventer98]

I also could not get the log-in page on Chrome (got the "not available" message), but could log in fine with Firefox. Oddly enough, I've been getting the shiny new Disney World home page (with all the My Disney Experience stuff) on Chrome for the last few weeks, but Firefox gives me the old page.

I wish I could get the old page back...I had it for a bit on IE after the other two browsers switched me over. Now all 3 (firefox, chrome and IE) are the new page. I do get the DVC error sometimes with Firefox but if I use IE it's gone. So weird.

 

[eandesmom]

Dvcmember works fine for me with chrome. But I was trying to make dining reservations the other night in chrome, but I couldn't get the credit card page to load. I tried IE and it worked fine.

That's why I have at least 3 different browsers loaded on my devices.

I have all 3 as well for the same reason. Had some similar issues on the DCL site, was trying to add someone to my reservation and got completely hung up in the credit card page. Tried 2 different browsers. Called DCL, took 25 minutes for it to clear on their end before the CM could process it for me.

I also could not get the log-in page on Chrome (got the "not available" message), but could log in fine with Firefox. Oddly enough, I've been getting the shiny new Disney World home page (with all the My Disney Experience stuff) on Chrome for the last few weeks, but Firefox gives me the old page.

eta: up until I tried to sign in this week, I've never had problems with chrome and DVCmember.

Same thing here today, but different. My Disney Experience in Chrome, old site (and CRO prices) in IE. Go figure. I did clear all my cookies etc and DVC member has been fine today...except for the portable perks for Aulani that either are failing to load (Chrome) or is a corrupted file (IE). Either way, I can't get the pdf. LOL.

 

[downontheBW]

On my Mac, Firefox has problems but not Chrome. One new thing I've noticed is that the dvcmember site doesn't automatically log me out each time now. I can close the browser window yesterday, open a new window today and still be logged in. That's new