You bank's website might say, but the best place may be to check the actual Credit Card website (VISA, MASTERCARD, ETC) since banks generally don't offer that benefit themselves, the actual credit card company does.
Chase tends to list them under "card benefits ." We made a successful claim for reimbursement for a missed cruise due to stomache upset under our Chase Sapphire card and an unsuccessful claim for an event we could not attend due to a sick dog under Citi AA Executive card. -- Suzanne