Tried to book using my incentive developer points...

[MAGICX2]

And this is the email I received in response. I had submitted an on-line request thru the DVC website for a three night stay in June.

"Thank you for contacting Member Services. We are pleased you are planning a future visit by using your Incentive Vacation Points. As this reservation is not booked under your Membership, we have placed the inventory you have requested on hold and have submitted your Incentive request for processing. Please allow 10-14 business days for your reservation to be booked by our Incentive team. You may expect to receive an email confirmation within the next 2-3 weeks. Should you need to cancel your reservation, please refer to the cancellation guidelines indicated on your confirmation letter. Thank you again for contacting us."

Does this mean I have a room for sure? Can I call back and make the ressie immediately thru the member services phone number or will it take two weeks to process if I call also? This is our first DVC reservation!

 

[ScottakaMickey]

Yes, you have the room on hold per your request. The process for developer points is manual, so the confirmation number comes 2 to 3 weeks after you make your reservation. You will get the letter from DVC as the note states and it will then be a normal reservation in the system, subject to rules associated with Developer points.

 

[pinnocchiosdad]

I have made 2 DP reservations. Both with no problems. The reservation is yours, it just does not show in the system or in DVCMEMBERS.COM. If you need to change it or add DDP or ME be sure to tell MS that it is a DP resie. MS sometimes refers to these as paper reservations because they are hand written and filed. If you are worried call MS and ask them to confirm your itinerary as a test.