Travelex Insurance - If DVC is still closed in late April, does the policy cover COVID-19 closure as a trip cancellation?

[TAS467]

Tried reading through the Travelex policy but couldn't figure it out.

DVC reservation made for late April.
If I purchase the DVC Travel Insurance (Travelex Travel Protection Policy), would I be reimbursed for the cancelled vacation if the DVC resorts were still closed due to COVID-19?

Sent email to Travelex - auto respond message it will be 7-10 days until I get a response.
Tried chat via DVC Facebook - fingers crossed for a response in the morning.

Anyone happen to speak with DVC Member Services about this over the past few days?

 

[starry_solo]

Was this through Disney / DVC? I seem to recall a post elsewhere that the insurance purchased through DVC specifically excludes pandemics.

 

[drzeller]

Travelex has a page specifically outlining that, unless you purchased a policy that says *anything* is covered (the DVC plan is NOT that), then it is not covered. Certain exceptions apply, and normal coverage rules still apply. I'd recommend going to their site to read whatever their latest info is. I read this several days ago.

 

[TAS467]

I've read the policy and performed a word search. There is no use of the word "pandemic" in the policy.

The only clause that might apply is the one below. But again, it's insurance which is written vaguely so it's subject to interpretation:

TRIP INCONVENIENCE
The Company will pay the Insured a one-time payment, up to the Maximum Limit, as shown in the Schedule if, while on a Trip, any of the following events occur: 1. the ski resort or golf course at the Insured’s Destination closes its facilities due to at least 75% of the primary attractions being closed due to cessation of essential services during operating hours. This coverage is only available if the Insured purchases the this policy at least 30 days prior to the Scheduled Departure Date;

I'm going to bite the bullet and wait on hold to talk to Member Services.

 

[drzeller]

Here you go:

www.allianztravelinsurance.com/coverage-alerts/2019-novel-coronavirus.htm

Change the # signs to periods. It wouldn't let me post it.

 

[TAS467]

Thanks!