Travel Insurance for Canceled Cruise

[fdefulvio]

I had purchased travel insurance with Travel Guard through Costco for my August 2020 cruise which was canceled. I was able to easily transfer my insurance to my new 2021 cruise.

If you have insurance with Travel Guard, you should be able to request a change by going to travelguard.com, select “Help Center”. At the bottom there is a link “Modify Your Policy”. You only need to enter your information in the top section and the “Change in Travel Dates” section. I was also told to to enter in the “Additional Comments” section that I was only changing the dates for a canceled cruise.

I’m not sure what the policy is if you did not reschedule your cruise and took a refund.

Hopefully others will have success with modifying their policies.

 

[kj2mom]

I have Allianz and at first I had trouble changing it over. I tried modifying online and all it wanted to do was give me a refund. I called and they said they couldn't move the dates because there was too much time between date of purchase and date of travel. So I asked if I could purchase a new policy, they transferred me and the new representative asked me for my dates again and could switch it over no problem. She stayed on the line with me while I waited for the email to come and look everything over to ensure everything was good. It was a little odd that she had the capability to get to the dates in 2021 I needed while the original rep was not but it sounded like it has happened before because when I was a little apprehensive about her trying to do exactly the same thing the person had just tried to do for me, without a positive result, she was calmly reassuring that sometimes she can do it when others can't and sure enough! Very happy with the results!