Travel Agencies for International Travel

leebee

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Sep 14, 1999
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DH and I are considering traveling to Europe this summer. I am nervous about trying to make arrangements on my own. Part of it is fomo but part of it is not knowing what things are like, if we'll be able to get around/up and down LOTS of stairs, stuff like that. I've been looking for reputable travel agencies, where they arrange your touring, provide in-country transportation, tour guides, etc. I've looked at Gate 1 Travel, just because I know about them. Have you used an agency to do your planning, what did you think, etc.? I just don't know where to look.
 
Are you guys looking to take this trip on your own...just the two of you? If so, I have found that for the kind of help you're looking for....typically it's for a higher end trip. I've taken many trips like the one you're describing that I planned completely on my own and booked the hotels, transportation and tracked down private guides, made restaurant reservations...etc. And I've taken a couple in Europe (Italy and France) where I had help as we brought family with us, but they were pricier trips so it was a lot more expensive. But that was definitely more of a "white glove" experience.

Have you considered group travel? You might find a small group travel company that would suit your needs. Just a thought.
 
Former travel agent here from a long time ago: places like AAA will help you book a trip, but I don't know how much fine tuning they will do, knowledge about navigating certain areas, stairs in areas if that's a concern, etc.

The agency I worked for specialized in Asian travel and would create detailed trips for people to different Asian destinations but had the capability to plan travel anywhere in the world.

With that said, they also charged a service fee for their time because commissions were abysmal.

My advice, maybe look around to see if there are agencies that specialize in Europe destinations, ask some questions based on what you are looking for in your trip, ask about service fees, etc. for their time, etc.

My in-laws booked their dream trip through AAA (Canada with a cruise) and found their service to be good.
 

Because of your concern over stairs I would search for travel companies oriented towards lower mobility users. Europe has a ton of cobblestone uneven steep winding and very old things that may or may not have handrails and lots of fall risk type places to see (i.e. the walls might be low with no guardrail).

Trying to avoid all of that is quite the feat and just any ole travel agency may not be specialized enough in that. I guess I'm more thinking along the lines of a guided tour company meant for those with concerns with mobility as they would be able to give you an experience geared more towards your concerns as well as plan a trip in an unfamiliar area for you. I unfortunately don't have any recommendations for you there but I wanted to mention that.
 
Are you guys looking to take this trip on your own...just the two of you? If so, I have found that for the kind of help you're looking for....typically it's for a higher end trip. I've taken many trips like the one you're describing that I planned completely on my own and booked the hotels, transportation and tracked down private guides, made restaurant reservations...etc. And I've taken a couple in Europe (Italy and France) where I had help as we brought family with us, but they were pricier trips so it was a lot more expensive. But that was definitely more of a "white glove" experience.

Have you considered group travel? You might find a small group travel company that would suit your needs. Just a thought.
Yes, I guess I could have better-worded my original post. I'm looking for group travel companies. Traveling in a country, where I don't know the language or customs, intimidates me.

Are you a AAA member? I think the T/A services are available to all members, at least it would be a place to start. I've been to Europe several times, getting older sure doesn't make it any easier:rolleyes1
Thanks, Ron, I never thought of AAA!!

Because of your concern over stairs I would search for travel companies oriented towards lower mobility users. Europe has a ton of cobblestone uneven steep winding and very old things that may or may not have handrails and lots of fall risk type places to see (i.e. the walls might be low with no guardrail)
Exactly! I went to France with DD's ballet company in 2007 (?2008?) and have since referred to Paris as the "land of the spiral staircase!)

Where exactly in Europe do you want to go?
We're open on this. DH mentioned Ireland or Prague, I'd love to do a loop of France (Paris, Normandy, Loire Valley- I've been to the first 2 but this is a loop DH would love), and I'd love to go back to Italy. Not really interested in Germany though. Poland? A friend went and said it was very lovely. We are not set on destination, but the cottage we usually rent for a week is now up to $3000 and while we love relaxing near the ocean, it's a lot of money for a week and we started talking about what ELSE we could do for that kind of cash.
 
DH and I are considering traveling to Europe this summer. I am nervous about trying to make arrangements on my own. Part of it is fomo but part of it is not knowing what things are like, if we'll be able to get around/up and down LOTS of stairs, stuff like that. I've been looking for reputable travel agencies, where they arrange your touring, provide in-country transportation, tour guides, etc. I've looked at Gate 1 Travel, just because I know about them. Have you used an agency to do your planning, what did you think, etc.? I just don't know where to look.

Good luck! My sister & I are beginning to plan a trip to northern Spain where our grandfather is from. We’ve never been to Europe & wanted a TA to help us plan as well. We’re not having any luck finding someone that can help. We’ve found the local agencies & even AAA don’t have any knowledge about that area. Everyone seems to just book tours, not do anything custom. AAA said the charge for booking airfare is $50 if you’re a member, I think it was $125 if not. Although they’ll give you a discounted rate to join so you can get the $50 fee. I don’t know if the fee is per passenger or would include our immediate family members we’d be booking for.

Edit, just saw your update that you’re looking for tours. AAA should definitely be able to help with that.
 
We are taking a trip to Japan this spring to visit a relative there this year. We are spending 3 weeks there.

I reached out to AAA and the representative was so patient and helpful with me. It took about 2 months of fine tuning our trip, but I am confident with their suggestions and help booking plane tickets and hotels all over Japan.

We did not have mobility questions or concerns. So I can't speak to that.

I am also using Viator to plan excursions, etc.
 
@leebee, thank you for starting this. DW and I are considering where we want our "bucket list"/retirement trip should be in ~12 years. Europe is one of the places we'd like to go (along with Hawaii and Australia). We're considering a group tour that includes some "personal time".
I've taken many trips like the one you're describing that I planned completely on my own and booked the hotels, transportation and tracked down private guides, made restaurant reservations...etc.
I'm the "planner" in the family. Whether it's vacations or purchases, I'm generally the one who does the research. I wouldn't be comfortable planning a European vacation from scratch. I just don't feel I have the experience to not screw something up or miss some documentation (could be minor like a ticket to a site that doesn't take walkups to major like missing a visa or something that doesn't let us get into a country). I'm sure if I had recently taken even one trip, it would make me feel more comfortable to do so on my own.

Back to OP, leebee, you might want to check with your local/area HS and see if they're planning any student based international trips in the coming years. Our school uses EA Tours (https://eatours.com/) and we've been to a few planning meetings for various trips they're taking. You did not need to have a kid on the trip or even in the school system to be eligible to join them. We never sent our kids on their international trips, but they did do a couple trips to DC.
 
Yes, I guess I could have better-worded my original post. I'm looking for group travel companies. Traveling in a country, where I don't know the language or customs, intimidates me.


Thanks, Ron, I never thought of AAA!!


Exactly! I went to France with DD's ballet company in 2007 (?2008?) and have since referred to Paris as the "land of the spiral staircase!)


We're open on this. DH mentioned Ireland or Prague, I'd love to do a loop of France (Paris, Normandy, Loire Valley- I've been to the first 2 but this is a loop DH would love), and I'd love to go back to Italy. Not really interested in Germany though. Poland? A friend went and said it was very lovely. We are not set on destination, but the cottage we usually rent for a week is now up to $3000 and while we love relaxing near the ocean, it's a lot of money for a week and we started talking about what ELSE we could do for that kind of cash.

Ahhh...okay. Leebee, I'd take a look at a company like Collette, based on the amount you rent the cottage for...and knowing that brand a bit through my neighbor who likes them. She's single, 72 and likes Collette because it fits her budget (she has to pay the single supplement as well)....and she said most of the travelers are retired. I'm not sure if you're retired, but I think you've mentioned you're in your 60s in other threads. My neighbor said that since Collette trends with that age group, they keep that in mind with regard to tours and walking/steps.....etc.

But I think you're on the right track....think this is definitely the way for you to go :). I don't think you need any agent in this case...you can book through the company (or a similar company) directly.
 
If you are interested in group travel, find out if any university you attended or are affiliated with has an alumni travel group. We have made many trips with two alumni groups (Australia, Antarctica, several in Italy, the Med, Africa, etc). Because the group often includes older alumni, there are usually less active options. They have used AHI, Gohagen and Orbridge travel agencies. I don't know if any of those offer individual services.

Also, consider a river cruise. We love Tauck. You often dock right in the city and our experience with their guides has been excellent. The excursions usually have a "less active" option.
 
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It's been a couple of decades, but when DH and I went to Europe I had similar fears and booked a tour through AAA. Some agents are definitely more knowledgeable and hands on than others. The one that helped us with Europe was pretty good but more recently, we used my parents' agent for a cruise and I ended up having to do a lot on my own as well as fix a few things she mixed up. Still for Europe, it was a lot of peace of mind since I was so unfamiliar and wanted more of a safety net with our travel. For what it's worth, it was a Trafalgar Tour. We had no restrictions, but I know we had a few tourmates where they required some special mobility accommodations.
 
Also, consider a river cruise. We love Tauck. You often dock right in the city and our experience with their guides has been excellent. The excursions usually have a "less active" option.

I was coming here to recommend this! A River Cruise could offer you a way to see several locations, unpack only once and have different levels of excursions. I've only ever used Viking, but there are several different reputable river cruise lines.

As mentioned above, Tauck
Amawaterways
Viking
Scenic
Emerald
Avalon
Gate1

I'm sure there may be more, I'm no expert, I've only been on 2 and both were with the same Company.

Either way, enjoy your trip!
 
Another company you may want to check out is Rick Steves Tours. Some tours involve more walking than others. The one thing to consider is that they expect you to bring carry on only and to handle your own bags. Hotels are centrally located. Even if you don't book one of their tours, the guide books and videos are great. He also does Monday Night Travel on Zoom.
 
Another company you may want to check out is Rick Steves Tours. Some tours involve more walking than others. The one thing to consider is that they expect you to bring carry on only and to handle your own bags. Hotels are centrally located. Even if you don't book one of their tours, the guide books and videos are great. He also does Monday Night Travel on Zoom.

Agree with this. I haven't taken a Rick Steve's Tour, but particularly when we were early in our travels in Europe, I relied on Rick Steves a lot for hotel recommendations....only steered us wrong once, in Arles, France, but otherwise they are all mostly really centrally located 3 star hotels that we really enjoyed.
 
We're open on this. DH mentioned Ireland or Prague, I'd love to do a loop of France (Paris, Normandy, Loire Valley- I've been to the first 2 but this is a loop DH would love), and I'd love to go back to Italy. Not really interested in Germany though. Poland? A friend went and said it was very lovely. We are not set on destination, but the cottage we usually rent for a week is now up to $3000 and while we love relaxing near the ocean, it's a lot of money for a week and we started talking about what ELSE we could do for that kind of cash.
I just went to Krakow and Prague in December. What a trip!!!

If I had it to do over again, I'd have spent the full 10-days in Krakow.

Krakow was clean and EVERYONE speaks English. I make sure to know a few words in any language when I'm going to another country... Please, Thank you, Hello, Goodbye..., but when I was using Google maps and was lost, I could literally ask anyone and they helped and spoke English. Krakow is very safe.

Krakow is SO inexpensive! I was there with my aunt and her friend. The three of us ate at a Michelin recommended steakhouse, had 40-day aged steaks, I had oysters as a starter, we had all the side dishes, drinks and dessert for $150 total.

Before I went, I joined a few Krakow tour sites on Facebook, so i could ask questions while making plans. What I learned is that Viator and other tour groups don't schedule tickets to Auschwitz in advance so they often times cancel at the last minute. It was less expensive and easier for us to book on our own and take a Bolt from our hotel to the museum site. We could have taken a train or bus, but for the $75 expense each way of a Bolt (like Uber) it was more convenient for us.

There is a lot of cobblestone, but the only real hill was to Wawel Castle. It's a steep hill, but you can walk up slowly. The self-guided tour was great. It uses RFI with over the head earphones, so if you're in a room and sick of the description, you can walk to the other side of the room, or into another one and the description fades out and starts another, based on your location. The gift shops had a lot of things that were in the main square for a fraction of the cost. I bought my MIL an amber rosary at the castle for 89 zloty where the same rosary was in the cloth hall for 450 zloty.

We were there for 6 days and didn't see everything. We saw the castle over a complete day, Auschwitz and then Wawel Cathedral on another day, St. Mary's Basilica, Jagiellonian University's Collegium Maius, the trumpeter at St. Mary's and a bunch of other churches near the square. We ate a lot in the Kazimierz, but never made it to Schindler's Factory or the Jewish memorials. We also ran out of time for the Salt Mines. I went to visit St. Faustina's grave and the Divine Mercy Chapel and its grounds. St. Faustina is one of my favorite saints, so it was amazing to be there.

We stayed about a mile from the old town square because my aunt wanted to save money. The Hilton was less than $100 per day and was lovely and the staff awesome... as was breakfast each day. However, I'd have preferred to have stayed on/near the square. I'll do that next time. We took the train to Prague and I can tell you about that trip, too, if you'd like. The train took 6.5 hours.

To take a Bolt from our hotel to the main square was about $3-4 each time.

I planned this on my own. I like to do things on my schedule and not on someone else's schedule. I'm happy to help you if you'd like. IM me if you'd like to discuss it further.

Foreign travel isn't as scary as you think it might be.
 










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