I hope this doesn't cause controversy, but I want some honest opinions! We experienced a truly poor server team on the Magic last week. We talked to the servers themselves, the head server, and guest services...nothing ever improved. The issues were numerous, and ranged from minor to quite significant. I won't get into many details because I'm not assessing the quality of the service, but rather want to know what you do with tipping when you perceive the service as quite poor. Do you still tip the recommended as these folks are trying to make a living, do you tip less, or do you give someone else, say a great stateroom host, more? My one example for our server...we asked after the first night that our baby not receive any plates/utensils since he's not old enough to eat and it's not safe/smart for him to handle real plates/forks/knives. The next night, he still had the place setting. My husband was seating our other kids and I was trying to remove the place setting, when the server grabbed my baby's legs and started pulling him into the high chair. I asked him to please stop, he said, "Oh, excellent service, you will get comment card" and continued to pull. The baby was crying and then refused to go into the high chair, I sat down holding him, he grabbed the plate to our left that was at his spot and dropped it. It broke. The server got visibly upset with the baby, clenched his jaw, complained about cleaning up sharp objects, and proceeded with the same scenario the next night. Argh. That's just one example, and I'll leave it with that. On our comment card we asked DCL to contact us, hopefully they will. But what do people really do about the tips? Thank you! Note: We love DCL and will certainly cruise again. This was by far the exception to our previous experiences, and every other cast member was fabulous.