Dan Murphy
We are family.
- Joined
- Apr 20, 2000
- Messages
- 83,746
On one stay some years ago, when I checked into the room, the main dresser was missing.Just returned from stay at swan. We did a split stay with beach club, moving to swan for second half of stay. I have to say I was pretty disappointed with the swan. We were on the 10th floor on a spg floor. The hallways smelled funny. Wall plaques were hanging off the wall. The elevator was run down with scuffed paint. The swan dining options were negligible. We had kids in the hallways at all hours. They shut the power off for a few hours to the whole hotel one night. We ate a picabu and the food was good but the place was dingy and strange. The staff was nice and the lobby looked good. Housekeeping was fine. The tv and phone and lamps were wired together with an extension cord that looked like it came from the dollar store and had no available outlets. There were no other outlets in the room so we had to unplug a lamp or charge items in the bathrooms. The shower was not great. I have to concur with the reports that it has gone downhill, at least when I compare my trip to a stay at swan 5 years ago. Maybe just a bad room/floor.



Great photo, Jeff, thanks. (HDR??)For those who are in need of a picture to hold them until they actually get there...
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I find SPG, both here at S/D, as well as other locations, are very cognizant of gold status members. I am reminded by staff there multiple times throughout my stays that I am gold, have been upgraded very nicely and received my amenity upon checkin, along with my increase in points earned and sometimes, when requested, later checkoutHi All! I may have posted another question here in the past, but DH and I will be on our babymoon 10/3-10/7 and are staying at the dolphin. I will be 28 weeks pregnant at the time, and have recently discovered the joys of swollen numb feet. First question, have any of you had luck with requesting a room near to elevator or certain areas of the resort? Should I try that in advance or wait until we arrive? I am spg gold, but I have found that Starwood doesn't value gold as much as Hilton, so I'm not expecting much love from that. However, did that seem to give you any leverage in requesting a room?
Thanks!