dogodisney
DIS Veteran
- Joined
- Mar 20, 2008
- Messages
- 3,150
I just got off the phone with POR, and the CM stated that Old Mans Island is still being refurb'ed and there is no exact ETA, but that it is still standing at "Late Feb". I am not sure about the PP who said on another thread that is was done...but I just talked to the CM there about 15 mins ago. Perhaps it is still in the final phase of refurb. or perhaps someone jumped the gun on it.
I just thought I would share, for those who don't know, that bell services does have cold storage available if your room is not ready. This was actually my main reason for calling because the shopping service is delivering our food at 1pm, and if the room is not ready for us, we will need to leave it with bell services until we get into our room, and we have perishable food being delivered. Just an FYI in case anyone else wondered about this.![]()
About the pool, I would trust our fellow Dissers over the CM at a call center. Disney is not the quickest about getting information out, even to its own CM.
It actually was not a CM at a call center...I called POR directly, it was a POR CM who told me. I would hope they would know if the pool there was open! I hope it is open though, however I would feel a bit weary of staying at a place, Disney or not, who did not know if their pool was open!![]()
When you (think) you are calling a resort directly..... you are actually calling a call center. So the CM you talked with may not know if the pool is open or not.

This is what the post said:
A lovely woman from Guest Services called me today and told me that the pool refurbish was completed and the pool was opened today.Yayyyy!
It is from here post#140
http://www.disboards.com/showthread.php?t=2063300&page=10