I was sent an email with a link to check in on line, or you can go to the WDW site, go to My Disney Vacation and there is a part on the page with th on-line check in. Have to be 10 days or less out from checking in. I have been to WDW 3 other times, check in can be a long process. I hope this helps, since we aren't arriving until after 9 pm with 2 kids to get to bed....