Thank you Disney call center CM!


cranking out magic and assembly line whimsy
May 16, 2017
Got two hotel reservations booked via third party site linked to MDE on a 10-min phone call just now (most of that was just on hold waiting to reach a CM). So quick, so efficient, and so totally knew what she was doing and who to call (wholesale dept) when the reservation numbers weren't showing up.

I thought she said her name was Ireland(???) but my brain autocorrected to Iris. Also, she was really friendly.

(and yes, I stayed on the line to complete the survey and give positive feedback)



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