Thank you Disney call center CM!

earfulofmagic

cranking out magic and assembly line whimsy
Joined
May 16, 2017
Got two hotel reservations booked via third party site linked to MDE on a 10-min phone call just now (most of that was just on hold waiting to reach a CM). So quick, so efficient, and so totally knew what she was doing and who to call (wholesale dept) when the reservation numbers weren't showing up.

I thought she said her name was Ireland(???) but my brain autocorrected to Iris. Also, she was really friendly.

(and yes, I stayed on the line to complete the survey and give positive feedback)

:dogdance:
 

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