Thank you Disney call center CM!

Discussion in 'Just Say Thanks' started by earfulofmagic, Aug 14, 2017.

  1. earfulofmagic

    earfulofmagic cranking out magic and assembly line whimsy

    May 16, 2017
    Got two hotel reservations booked via third party site linked to MDE on a 10-min phone call just now (most of that was just on hold waiting to reach a CM). So quick, so efficient, and so totally knew what she was doing and who to call (wholesale dept) when the reservation numbers weren't showing up.

    I thought she said her name was Ireland(???) but my brain autocorrected to Iris. Also, she was really friendly.

    (and yes, I stayed on the line to complete the survey and give positive feedback)


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