We stayed at the WL CL in September and weren't terribly impressed. The CM's were absolutely wonderful, but there were no comfortable chairs for us to sit in while at the CM desk attending to business, and no dedicated lounge, just tables and chairs along the balcony, no real comfortable seating area. It just seemed to be an afterthought, and very lacking. I much prefer CL at the AKL, BW, or PR which have well thought out lounge areas.
The rooms were smaller than those at other WDW deluxe resorts (including AKL), luckily we were only there to sleep and shower.
Anne