Superthread for Disneyland Resort Closure and Reopening, 3/14/20 - 7/17/20: Please Post All Relevant Questions and Information Here!

[Tedwash]

Indirectly related. The governing board for the Orange County Fair in (Costa Mesa) unanimously voted to cancel the 2020 Summer fair. The fair runs from July 17 - Aug 16 2020

This doesn't look good for Disneyland opening up this summer.

 

[dina444444]

Indirectly related. The governing board for the Orange County Fair in (Costa Mesa) unanimously voted to cancel the 2020 Summer fair. The fair runs from July 17 - Aug 16 2020

This doesn't look good for Disneyland opening up this summer.

Some of the summer cancelations have more to do with vendors rather than with not being able to have people attend.

 

[Peachy0118]

Some of the summer cancelations have more to do with vendors rather than with not being able to have people attend.

Yes, and the difficulties in getting together to do the planning and organizing.

 

[Tedwash]

Some of the summer cancelations have more to do with vendors rather than with not being able to have people attend.

Well this one has to do the the fair committee unable to mitigate operating the fair while effectively managing social distancing efforts. The fair brings in about 1.4M visitors for that time period.

"The fair was scheduled to take place from July 17 to Aug. 16. But because of Gov. Gavin Newsom’s guidelines for physical distancing, the board decided the fair, which last year brought nearly 1.4 million attendees, would not be able to accommodate its usual operation while preserving public health. "

 

[BadPinkTink]

Just watching Governor Newsoms live press conference. He has just said that there will be an announcement at tomorrows press conference of their plan for the coming weeks with regards to how and what way businesses will be reopening.

 

[BadPinkTink]

more from the press conference Governor Newsom announced that there are now 5 Western States working together. He was asked about limiting inter state movement of people, ie border checks between the states and he said that is not something they have spoken about. The 5 Western States are working together on how to re start the economy in a safe and viable way.

 

[BadPinkTink]

just to confirm, tomorrows announcement will be about how the stay at home restrictions will be modified over the next few weeks

 

[tlcdoula]

I’m not sure if you have an answer to this or not but we had Canadian Resident Tickets. We called in yesterday and got full refunds without any issues. We had to wait in hold for an hour though

Thank you for posting. I will try again and see if I can get the couple of tickets refunded. My own tickets I paid for mostly with Disney gift cards so I suspect you get your refund back to the original payment form. In that case I my as well hold onto the tickets and hope they extend the expiry so I can use them because they were cheaper.

 

[twodogs]

Agree with the pp that all reports which I've read say the same thing: for paid in full APs who want a partial refund and no extension on their expiration date, CMs take down your information and note your choice on your AP account. Disney will process your partial refund after the parks reopen, when they will know exactly how many days to refund.

Thanks to all who answered me. I am not sure what I want to do until I know when the parks open and how the extension will fall. My children are HS and Middle school aged, so an extension from October that covers many months of the rest of the school year (rather than covering an entire summer as our current pass were set up to do) would not be very useful for us. If the parks only are closed for a few months, the extension would include the holidays, which are a hard block out for Flex passes, so that is less valuable too. I guess I just have to wait and see. Is there a deadline for asking for a partial refund versus extension? If I take a refund and buy a new Flex Pass when they reopen, the price of the pass and Max Pass (which I added to my current pass at the lower price) have already gone up.... So much to consider.

 

[AndrewC]

Thanks to all who answered me. I am not sure what I want to do until I know when the parks open and how the extension will fall. My children are HS and Middle school aged, so an extension from October that covers many months of the rest of the school year (rather than covering an entire summer as our current pass were set up to do) would not be very useful for us. If the parks only are closed for a few months, the extension would include the holidays, which are a hard block out for Flex passes, so that is less valuable too. I guess I just have to wait and see. Is there a deadline for asking for a partial refund versus extension? If I take a refund and buy a new Flex Pass when they reopen, the price of the pass and Max Pass (which I added to my current pass at the lower price) have already gone up.... So much to consider.

I’m surprised they haven’t released more guidance on refunds / extensions. There’s at least one news outlet reporting the park might not open before January 2021! I wouldn’t be shocked if many people that currently are requesting a refund might instead want an extended pass if it meant next summer would be valid with the pass...

Can you call back in and change from refund to extension again if the parks are closed long enough that your personal situation changes and the pass becomes useful again?

I wish Disney would update the app or web site to allow AP holders just select an option for “Refund“ or “Extend” and allow us to log in and change that at any time.

 

[mentos]

There’s at least one news outlet reporting the park might not open before January 2021!

FYI that was the widely reported garbage opinion of ONE bank...in Switzerland.

 

[Mama_Cass]

Thank you for posting. I will try again and see if I can get the couple of tickets refunded. My own tickets I paid for mostly with Disney gift cards so I suspect you get your refund back to the original payment form. In that case I my as well hold onto the tickets and hope they extend the expiry so I can use them because they were cheaper.

Yes it will go back to my original payment form. Oh and you need to have your order number (so the email you got with the tickets) NOT the ticket numbers. Luckily I had my email still also.

 

[cndkanga]

Sadly we too called and got a refund on our Canadian tickets. They did say that the refund won't show up on our Visa for up to two billing periods due to the volume of refunds they are currently processing.

 

[Peachy0118]

just to confirm, tomorrows announcement will be about how the stay at home restrictions will be modified over the next few weeks

Very curious to hear inform

Sadly we too called and got a refund on our Canadian tickets. They did say that the refund won't show up on our Visa for up to two billing periods due to the volume of refunds they are currently processing.

I wonder why you were able to but when I called before they said it wasn't their policy... didn't they try to talk you into just waiting until May?

 

[cndkanga]

Very curious to hear inform

I wonder why you were able to but when I called before they said it wasn't their policy... didn't they try to talk you into just waiting until May?

Have no idea and they didn't say anything about waiting until May. I knew about the extension but there is so much uncertainty that we felt we needed to ask for the refund, I didn't actually think they were going to agree.

 

[Peachy0118]

Have no idea and they didn't say anything about waiting until May. I knew about the extension but there is so much uncertainty that we felt we needed to ask for the refund, I didn't actually think they were going to agree.

Interesting. Hmm.

I think we will "wait and see" what happens in the coming months. May is a long ways away and they may push it back further or give refunds more easily as time goes on. If we can use our tickets, we want to, as we want to go and the price is only going to go up later. But if we can't use them by the deadline, then we have a problem.

 

[only hope]

Thanks to all who answered me. I am not sure what I want to do until I know when the parks open and how the extension will fall. My children are HS and Middle school aged, so an extension from October that covers many months of the rest of the school year (rather than covering an entire summer as our current pass were set up to do) would not be very useful for us. If the parks only are closed for a few months, the extension would include the holidays, which are a hard block out for Flex passes, so that is less valuable too. I guess I just have to wait and see. Is there a deadline for asking for a partial refund versus extension? If I take a refund and buy a new Flex Pass when they reopen, the price of the pass and Max Pass (which I added to my current pass at the lower price) have already gone up.... So much to consider.

I know DLR and WDW are separate but they seem to be handling extensions/refunds the same way so here’s what we were told by a WDW cm- currently there is no deadline to call and switch to the non-default option. She expected a deadline to be announced when a re-opening date is announced, and she expects the deadline to be before the re-open date. Take that with a grain of salt of course; her educated assumptions could be wrong, or maybe it’s the current plan but it will change. But seeing as no deadline has been announced yet for either coast, I’d say you can hold off on a decision for now.

 

[theluckyrabbit]

Way to stay on topic, DISers! Good job! Let's keep it up! Now to find out what the Gov. has to say today...

 

[theluckyrabbit]

Until we get official information from Disney, we won't discuss opening date speculation here. So please stop referring to and speculating about that financial analyst's speculation in this thread. There are threads discussing those articles on other boards. Join the discussion there.

 

[Peachy0118]

Way to stay on topic, DISers! Good job! Let's keep it up! Now to find out what the Gov. has to say today...

Will someone local please summarize or discuss what is said today here? Would be so appreciated!