Superthread for Disneyland Resort Closure and Reopening, 3/14/20 - 7/17/20: Please Post All Relevant Questions and Information Here!

[Tinkerbell19672]

What the CM said it will be just for the time the parks are closed. From March 14 until the day they reopen. Also, it would take approximately 90 days to receive it once the parks are open. I hope that helps.

Thanks, so we won’t know exact amount refunded until there’s an opening date. Makes sense

 

[sweethannah]

I'm happy to see this too. I was going to try to rebook our August trip for spring break because of the May expiry but now we can go with next August which is our preference. I would think the MaxPass would be included in this as it's part of the existing ticket.

Same! Although I purchased a ticket for DD's bestie and I'm wondering whether they would allow me to refund one ticket as August 2021 is to far in the future to commit to bringing another kid.

 

[22Tink]

Same! Although I purchased a ticket for DD's bestie and I'm wondering whether they would allow me to refund one ticket as August 2021 is to far in the future to commit to bringing another kid.

I think they would. I’ve seen reports of others being refunded for their Canadian resident tickets.

 

[bethwc101]

Does anyone know the difference in this statement and the last one they made on the 8th?

Ours was. June 18-21 I believe. But we were on the dapper day rate so I wonder if that makes a difference.

 

[DesertScorpion]

Universal Orlando plans to open on June 5th:
https://www.cnn.com/travel/article/universal-orlando-reopening/index.html
I wonder what this will mean for WDW and then subsequently DL. Perhaps a July 1st re-opening will be in the cards.

 

[jcatron243]

“Park admissions and offerings not guaranteed”
That’s new.

 

[AndrewC]

“Park admissions and offerings not guaranteed”
That’s new.

I’ve actually always thought it was that way... parks are subject to max capacity control & of course parades or fireworks have never been guaranteed...

 

[jcatron243]

It’s new in the statement. I believe, I may have missed it though.

 

[SOCALMouseMommy]

Socal resident tickets have also been pushed out to December 2021

Is this the three-day SoCal ticket?

 

[midnight star]

Is this the three-day SoCal ticket?

Yes

 

[SOCALMouseMommy]

Yes

Great news! My parents bought these and used one day but my dad is 76 and there is no way they will be going until this COVID situation dies way down.

 

[midnight star]

Great news! My parents bought these and used one day but my dad is 76 and there is no way they will be going until this COVID situation dies way down.

Same with my best friend! She's younger (27), but has underlying health issues, so realistically going to a theme park may not be in the cards for her. She's so happy it got extended an extra year!

 

[bardays]

Canadian and other international tickets have had their expiry date pushed out to Dec. 2021. I'm thrilled! That should include the pre-paid max pass right?

this is good news! My Canadian hopper has an expiry date of Jan 2021. How do you know it is extended? I assume it includes the max pass I added.

 

[sweethannah]

this is good news! My Canadian hopper has an expiry date of Jan 2021. How do you know it is extended? I assume it includes the max pass I added.

Its on the DL website. The expiry date for the tickets was originally Jan/21 and then May/21 and now Dec/21.

 

[22Tink]

this is good news! My Canadian hopper has an expiry date of Jan 2021. How do you know it is extended? I assume it includes the max pass I added.

It's on their website. Scroll down to the ticket info and it shows the Dec 16/21 expiry for Canadian resident tickets. I'm quite sure that would include prepaid MaxPass.
https://disneyland.disney.go.com/travel-information/

 

[bardays]

It's on their website. Scroll down to the ticket info and it shows the Dec 16/21 expiry for Canadian resident tickets. I'm quite sure that would include prepaid MaxPass.
https://disneyland.disney.go.com/travel-information/

of course I found that after I posted! smh

 

[theluckyrabbit]

Just got off the phone to ask for a refund since our Deluxe APs were paid in full when we got them in October. I explained to the CM when we got our APs, we paid for them with gift cards, and the CM tossed them in the trash, so I didn't have the cards for the refund. I asked if it would be put on new cards instead. She said it would be in the form of a check. I would get an email once the parks are open.
By the time I got off the phone, I was crying. We had two trips cancelled and I know there isn't any way with this pandemic we can go back for a while. I am going to plan one hellofa trip for 2021. Wishing the best of health to all and the most magical trips when we all are able to go back to the happiest place on earth.

Big hug for you. It's hard to believe how much this hurts, isn't it? Pixie dust and fingers crossed that you get a magical make-up trip next year.

 

[TikiTikiFan]

https://disneyparks.disney.go.com/b...vacation/?CMP=SOC-DPFY20Q3wo0521200527200012C
Update from Disney which really doesn’t say much at all... except perhaps confirming in between the lines that June reservations are a no go?

 

[gottalovepluto]

Just got off the phone to ask for a refund since our Deluxe APs were paid in full when we got them in October. I explained to the CM when we got our APs, we paid for them with gift cards, and the CM tossed them in the trash, so I didn't have the cards for the refund. I asked if it would be put on new cards instead. She said it would be in the form of a check. I would get an email once the parks are open.
By the time I got off the phone, I was crying. We had two trips cancelled and I know there isn't any way with this pandemic we can go back for a while. I am going to plan one hellofa trip for 2021. Wishing the best of health to all and the most magical trips when we all are able to go back to the happiest place on earth.

I see a gift card in your future. Disney has never refunded something bought with a gift card in the form of a check.

 

[Mark_E]

Finally called up to get the partial refund. From the sounds of it though the partial refund is going to be from park closure up until the end of my pass expiry (so next January!). Does this sound right? I thought it was just for the closure period

Finally called up to get the partial refund. From the sounds of it though the partial refund is going to be from park closure up until the end of my pass expiry (so next January!). Does this sound right? I thought it was just for the closure period