Superthread for Disneyland Resort Closure and Reopening, 3/14/20 - 7/17/20: Please Post All Relevant Questions and Information Here!

[LilyJC]

I got an email from DVC that mentions the hotels opening July 23rd. Did anyone else get that email?

Yes, I received it as well, but it definitely did not mention the DLH. Only referenced Paradise Pier and GCH/VGC opening on the 23rd. Super curious about when DLH will open as we have four nights reserved (7/29-8/2).

 

[SchuSchu]

Yes, I received it as well, but it definitely did not mention the DLH. Only referenced Paradise Pier and GCH/VGC opening on the 23rd. Super curious about when DLH will open as we have four nights reserved (7/29-8/2).

I'm curious because of the restaurants there as well.

 

[LilyJC]

I'm curious because of the restaurants there as well.

Same! I’ve been dying to replace my Afternoon Tea reservations that were canceled during the closure, but they definitely have not released any reservations.

 

[GenGen22]

I’m worried about this too! We have a stay booked there

Us to but not until September so, maybe it will ve ok by then. But who knows...

 

[dina444444]

Not sure if it was posted but hotel bookings have reopened for PPH and GCH.

 

[MommyLove]

We're local and DH & I have the 3-day so Cal passes that we've used 1 day of so far (on Feb 5th to go on RotR). We're pretty set on trying to get a reservation for July 17th. DL's 65th birthday! We're also going to go to DTD on the 9th. And I will even do a Disneybound then, lol. We're pretty excited! We'll save the last visit on our pass for when things open up more (ie. fireworks). Eventually, we'll get APs again, but I'm guessing that will be in 2021. Or Christmas time this year if there's a vaccine (or something like that) by then.

 

[DisneyJamieCA]

I know there were quite a few of us on here who have DLH reservations. While I was on the phone with them, they got a message that anybody with a DLH reservation before 9/30 would get an email with options to change their reservations. I haven't gotten that email, but am in the process of switching over to the DGC. I've been on hold forever (and they're closed tonight unless you were already in the queue), but just a heads up that it may be worth a call in the AM to see what they say.

 

[CrimsonRave]

I would be interested to see if they charge you an upgrade cost, that's a big jump in price.

 

[Krandor]

I know there were quite a few of us on here who have DLH reservations. While I was on the phone with them, they got a message that anybody with a DLH reservation before 9/30 would get an email with options to change their reservations. I haven't gotten that email, but am in the process of switching over to the DGC. I've been on hold forever (and they're closed tonight unless you were already in the queue), but just a heads up that it may be worth a call in the AM to see what they say.

Agree but just a comment. Be aware the CMs on the phone may not have any more information then we do And may not have answers to all the questions you have right now. Please be nice and respectful to them. If they don't know they don't know.

 

[DisneyJamieCA]

Yes, I received it as well, but it definitely did not mention the DLH. Only referenced Paradise Pier and GCH/VGC opening on the 23rd. Super curious about when DLH will open as we have four nights reserved (7/29-8/2).

I'm curious because of the restaurants there as well.

FWIW, when I was on the phone with them earlier this afternoon, a message came through that said emails would be going out to anybody booked at the DLH prior to 9/30 with options of rebooking.

I was able to get mine moved to the Grand this evening even though the email hasn't come through.

 

[DisneyJamieCA]

Agree but just a comment. Be aware the CMs on the phone may not have any more information then we do And may not have answers to all the questions you have right now. Please be nice and respectful to them. If they don't know they don't know.

Absolutely true. The CM I'm on the phone with now was actually at lunch when the announcement came and was blindsided by the call volume. She's been amazing, btw!

That said, as long as reservations are open online, they're able to help. But be patient with them - this isn't an easy job!

 

[DisneyJamieCA]

I would be interested to see if they charge you an upgrade cost, that's a big jump in price.

No, they did not

 

[Krandor]

Absolutely true. The CM I'm on the phone with now was actually at lunch when the announcement came and was blindsided by the call volume. She's been amazing, btw!

That said, as long as reservations are open online, they're able to help. But be patient with them - this isn't an easy job!

I would not want to be a phone CM right now. They are all going to do everything they can but they are not going to have infroamtiomn that hasn't publically been released unless it;s Sven (sorry... inside joke from N&R forum)

 

[TikiTikiFan]

I was able to get mine moved to the Grand this evening even though the email hasn't come through.

Did they charge you the difference in price?

 

[DisneyJamieCA]

Did they charge you the difference in price?

No, they didn't

 

[LilyJC]

FWIW, when I was on the phone with them earlier this afternoon, a message came through that said emails would be going out to anybody booked at the DLH prior to 9/30 with options of rebooking.

I was able to get mine moved to the Grand this evening even though the email hasn't come through.

That’s very interesting! Our nights are in conjunction with a conference that is supposed to be held at DLH. So far the conference hasn’t shared any updates/cancellations, so I’m interested to see how this plays out!

Glad you were able to move to GCH!

 

[Krandor]

I can't believe they're reopening so soon! Without the nighttime entertainment, we'll probably wait until later when that starts back up. Still super exciting though!!

I find the comments on each coast interesting. WDW got slammed (and still is) on their forums for opening so late on July 11 and 15 (universal orlando already open) and so I find it interesting on here that end of July is seemed as "too soon".

Intersting how different areas of the country view things. Not saying one is right or wrong but find it interesting.

 

[AndrewC]

Interesting that the comment from the person that was on the phone seems to confirm DLH being closed till Oct 1st. That matches what the online calendar is showing...

Very curious what Disney will do with my two night stay for July 5th to 7th... I missed calling today but I’ll give them a call tomorrow.

 

[crystal1313]

@DisneyJamieCA , which number did you call?

Thanks for the heads up about DLH. I plan on calling tomorrow morning ASAP.

 

[Gaugersaurus]

I find the comments on each coast interesting. WDW got slammed (and still is) on their forums for opening so late on July 11 and 15 (universal orlando already open) and so I find it interesting on here that end of July is seemed as "too soon".

Intersting how different areas of the country view things. Not saying one is right or wrong but find it interesting.

I wonder how much of it we can contribute to the differences in planning at each park. WDW wisdom says plan at least a year in advance and make sure you’re up at the crack of dawn on ADR/FP+ day to have the “perfect” vacation. On the other hand DLR wisdom is maybe make a few hard to get reservations two months in advance and consider purchasing maxpass.