Southwest: how to change flight for just one member of the reservation..help!!!!

[sazzifrazz]

There are 4 of us on one southwest reservation. One person is now going to leave on a different day. How do I change just one person?

 

[phred52]

Try on the southwest site click ~book air~.

On the drop down menu that appears, click ~change reservation~.

Put in your confirmation # & name then click ~continue~.

Next screen probably will show all 4 on that confirmation #. Click on ONLY the person who needs to change.

Continue on carefully. You get really far in the process before anything is final, will see a page showing cost, which is obvious if you owe more or will receive a credit.

When you get to that final screen you have to click ~~I ACCEPT THESE CHANGES~~ before you commit to a new flight and the old one is released.


I've only done changes involving everyone on a confirmation #, however it seems by clicking on only one name in the beginning of the process you could do make your change that way. If not, then give southwest a call.

 

[wdwstar]

I have to change one person too, but when i put in the person name & conf. # all the names come up and there is no box to check for just one person. It also says changing ressies will change everyone in the the group.

 

[kmermaid]

My friend just had the same situation and she just called SW and took care of it for her, it was very easy.

 

[wdwstar]

Thank you, I thought in the long run i would have to call.

 

[BLTtinkerbell]

Yes, you do have to call. I had to do it once & it was very easy over the phone. Good luck & have a great vacation!

 

[wdwstar]

Thank you, i will be calling tomorrow, waiting for dh to make up his mind which day/flight he will be able to fly.

 

[KINGBOBOFTHENORTH]

I too had to call and they split the record into two separate reservations, with the original confirmation number belonging to those making no changes and the other person receiving a new confirmation number. The res agent then asked me to do the change myself on their website on the new reservation.

BobK/Orlando

 

[jiminykrikkit]

I too had to call and they split the record into two separate reservations, with the original confirmation number belonging to those making no changes and the other person receiving a new confirmation number. The res agent then asked me to do the change myself on their website on the new reservation.

BobK/Orlando

Just wanted to update that this is the same way they do it still, though the agent offered to do the change for me by phone. I opted to do it online. Have your original confirmation number handy to apply the travel funds to the new ticket.