Southwest HELP QUICK!

Lollipop's Mom

<font color=teal>Special trip with your little one
Joined
Feb 26, 2004
Messages
4,358
One of my flights just dinged $20 cheaper! I went to change my flight, like I did before when the rates went down, but of course it doesn't show the ding rate that way - how can I change it to the ding price??? Thanks
 
You have cancel the original flight and click through the link in the ding to get the price.

1) click through the ding link like you were making a new flight
2) get all the way to the "Pay" page on the DING flight, fill out all information except your credit card NUMBER and exp. date (you don't need it)
3) cancel your old flight
4) Use your canceled confirmation number and name you used for the credit card to pay for the new flight (first set of options on the left)

Hope that makes sense
 
Related to the above...

We did that (previous post) when we got a DING saying our outgoing flight was cheaper. We later got a DING saying our return flight was cheaper, but we didn't change it b/c other flights for that day were unavailable. We were afraid that if we cancelled to rebook that we might miss the window and someone else would fill our seats. Did we make the right choice?
 
Related to the above...

We did that (previous post) when we got a DING saying our outgoing flight was cheaper. We later got a DING saying our return flight was cheaper, but we didn't change it b/c other flights for that day were unavailable. We were afraid that if we cancelled to rebook that we might miss the window and someone else would fill our seats. Did we make the right choice?

If you get all the way to the page where you just have to insert the payment and do it quickly (i.e. don't let the page expire), those tickets are yours...

So if you insert all NEW ticket information, open new browser, insert cancellation information, hit cancel, and hit "purchase tickets" on Ding window, your seats are just flipped over from one price to the other... I don't see how someone else would be able to fill your seats like that.

For this trip, I had booked two of us on one reservation so we got sequential boarding passes. When a Ding came out, if I typed in "2" for number of passengers, it came up as unavailable. If I typed in "1" for number of passengers, it was fine.

Well, I opened, 3 windows and worked some magic!
1) had my ticket
2) had DBFs ticket
3) cancelled old ticket

I did it in the order above and now have 2 different reservations for the flight going down but we will survive.

If you do it the order I suggested (get to the payment page and insert ALL information except CC # and exp. date) and then cancel, you are set to go.
 

If you get a ding for one way and you booked return flights, Can you cancel one way to get the ding. I think some one said you have to have two separate one way flights. TIA
 
I'm appreciating all the replies - and it still isn't close enough for a Ding to show up for my dates! I'm subscribing to this thread, hoping I'm going to be able to use this useful information!

NHWX
 
If you get a ding for one way and you booked return flights, Can you cancel one way to get the ding. I think some one said you have to have two separate one way flights. TIA

It's just easier to get the cheaper fare when it goes down one way as opposed to having to time it 100% perfectly when they are both at their lowest.

To accept the ding, you have to cancel the roundtrip flight and rebook both flights, which may result in a higher fare for the non-dinged flight (let me know if that doesn't make sense)
 
I'm appreciating all the replies - and it still isn't close enough for a Ding to show up for my dates! I'm subscribing to this thread, hoping I'm going to be able to use this useful information!

NHWX

Me TOO!:thumbsup2
 

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