Southwest and cheaper fares after purchase

[DisneyGirl]

Hi everyone--

I keep reading about how, if you purchase tickets from Southwest, and then get a lower fare, they will give you a credit. Does this only work with the "refundable anytime" tickets, or does it even work with the "non-refundable" tickets (much more within my price range)??

Is the "credit" a credit towards a future ticket, or do you get cash back? Is there a "change fee" you have to pay to change to a lower fare? I guess I'm just confused because I'm used to "regular" airlines where you have to pay to do anything!!

Thanks for your help!!

 

[laurietg]

Hi, I can't help you out. Just subscribing because I would like to know the answer as well!

 

[B.Mary]

Any flight that you book, including the cheapest, will allow you to cancel and receive a credit for a future flight with NO penalty.

You can also change it to a lower fare on the exact same flight, if it becomes available, or a different flight, and receive a credit for a future flight for the amount of the difference, with NO penalty.

The fully refundable fares, if cancelled or changed, will refund to your credit card with no penalty.

 

[boswellnakia]

Isn't SWA great! I wish the other airlines would think like them. Don't the other airlines have to wonder why they are losing so much money and SWA is doing pretty good?

 

[DisneyGirl]

Wow! I never knew that! I think I'll be flying SW a lot more from now on!! Thanks for the info!

 

[DonnaL]

I love SW.........I have a $240.00 credit just WAITING to be used from our trip for four (DH, myself, and two DS's) on 12/10 thru 12/17. When I initially made the ressies the fare was $79.00 OW ( which was still good) then went down to $49.00 OW so I had a credit for the trip down for $120.00. Then, lo and behold, the return trip also went down to $49.00 about two weeks before the trip, so, now I have another $120.00 credit. Looks like DH and I will just HAVE to make an extra trip to the World this year to take care of those credits!!!!!!

 

[elmo2wdw]

If I already have booked flights and and a cheaper comes out for my flights...how do I get the credit? Do I have to cancel my flights and then rebook???

 

[ironz]

If I already have booked flights and and a cheaper comes out for my flights...how do I get the credit? Do I have to cancel my flights and then rebook???

On the SWA website, look under "travel planner". You'll find a place to click for "change reservation." You'll enter your conf. # and name and it will list your flights. You can then select which one(s) you want to change. Pretty darn easy!