Hi All, I received a letter of denial on my sons claim and in the list of information they used to determine this, they did not have the most important evaluation - his Neuropsychological exam. Even though it was faxed to them and I called to verify it was received, the letter doesn't have it listed!? Has anyone else ever had this occur, where an important record was lost or not included? Do I really have to go through an appeal or do you think there is a chance they will admit the error on their end? Thanks all.................. Edited to add - He is 7 years old with - Inattentive ADHD Mood Disorder Oppositional Defiant Disorder Articulation Disorder Social Communication Disorder Mixed Receptive-Expressive Language Disorder Language Based Reading Disorder Also significant motor issues, falls a lot, handwriting issues - recieving speecha nd occupational therapy.