So...do requests stay with a modified reservation?

Discussion in 'DVC-Mousecellaneous' started by Chuck S, Feb 9, 2019.

  1. Chuck S

    Chuck S DVC Boards Co-Moderator Moderator

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    Here is the scenario. I booked a two bedroom for December at OKW. I called and requested ground floor and near a bus stop. Then I realized I should have booked a lockoff, not a dedicated, so I modified the reservation to a lockoff, same reservation number, same dates, same guests. Do you think the requests stayed with the modified reservation in the DVC computer system, or should I call and pester Member Services again?

    Anyone have experience with requests and modified reservations?
     
  2. KAT4DISNEY

    KAT4DISNEY Glad to be a test subject

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    No experience but I'd suspect it did not stay with it.
     
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  4. js

    js Been around since before the disboards 90s crash

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    I usually book 7 months out and always wait to request about 14-10 days out. I would call and confirm your request.
     
  5. drusba

    drusba I went to Iowa once, and it was closed.

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    Based of the known history of the competency of the computer system and MS, I would never assume my requests automatically follow a room type or date change in my reservation, even if I had been previously told that it does.
     
    Last edited: Feb 10, 2019
  6. Simba's Mom

    Simba's Mom <font color=green>everything went to "H*** in a ha

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    Every time I've modified a reservation, I've called, either then or later, and the CM has told me that my requests have stayed with the reservation. So I've made them read my requests back to me. I figure it's a relatively easy phone call for them to deal with.
     
  7. culli

    culli DIS Veteran

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    I do the same...like I said on other posts...anything with Disney technology "actual results will vary"
     
  8. paults

    paults HOME IS WHERE BWV IS

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    I have been using the on line site to modify for a week or 2 and never had an issue. (Modified maybe 6/7 times to get the rooms I want when they open). I called before I modified and made requests.
    I noticed twice now this week when I called back to link a room I modified the request was still there (it was wrong but was there).
    Example: had BRV with lake view request. When I modified it to BWV pool/garden view it still listed BR lake view. It stayed with my new resort. I called again today and linked my last night at BWV and CM said my request was still there ( Lake view at BR) wrong.
    If you have requests and change resorts you should check your requests again.
     

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