Seems like it would all be in their handy dandy little computer that they carry.
Does seem like it should be! Unfortunately, sometimes that manage to misspell a name SO wrong they refuse to believe you have a reservation and try to leave because they saw you walk by some kids, and thought the kids were yours, and they only have one person scheduled to be picked up at that hotel...
Thankfully, I pulled out the page with the reservation number on it, convinced her that I had NOT brought my kid with me, nor did I have multiple kids, that I was just one person...and I got on board.
I've had basically OK experiences with SS...but if I have one more similar to that, I'm giving up on them (I'll give them a pass on the fact that they picked me up 3 hours before the flight so that they could then take an hour riding back and forth on Harbor and Katella picking everyone else in the universe up...because the people they picked up were ridiculously pleasant).
I've also used Grayline's
Disneyland Express, but I've never used it to/from SNA, only LAX, so I'm not 100% sure what it's like on that run. With LAX it was fine once we were on the bus. You just do want to find the PDF brochure on their site and read it thoroughly, so you know the timing of things. We managed to land during the "once an hour" pickup time, and just missed the last bus by 5 minutes...55 minutes standing outside with a tired husband and 5 year old isn't my idea of fun. And we didn't even see any celebrities or paparazzi...what's the point of being at LAX if you don't see any of them?
