Should they have been asked to leave?

[shakebear]

I was just looking over my trip journal from our last trip, and I remembered something that happened on our last trip that bothered me.

While at Chef Mickey's, we were seated next to a couple (looked to be in their mid-twenties), who were absolutely drunk out of their minds.

If they had been quieter, it would not have bothered me, but they were being loud an obnoxious, laughing very loudly, throwing food at each other, and making fun of everything, from Mickey himself to my little sister (who was 6 at the time!), because she wanted autographs!

They were pointing at her and laughing, saying how they thought it was juvenile and that "the little girl needs to find out someday that it's only people in suits" !!!!

My parents asked them nicely for them to please not say things like that, but they refused to stop, and kept being obnoxious throughout the next twenty minutes or so, when they eventually left.

My question is, should we have reported them to a waiter or something? Should they have been
asked to leave the restaurant?

I'm sorry if I seem rude by asking this, but they were being very rude and saying very rude things to people, and I was surprised that no waiters said anything to them.

Please answer, so that I don't think that i'm crazy for wondering this !

 

[Mkrop]

No I think you should have reported them to a CM and let them handle the couple. I hope your sister's experience wasnt totally ruined by those fools.

 

[disneyfav4ever]

I agree that they were being rude. I'm in my mid-twenties and I would never act like that, let alone in Disney.

 

[Jimdvc]

I feel your pain. What should have been a "special" moment was tainted.


Tough call for sure, but can you imagine who hard it would be for a cast member to ask a quest to leave. Things could get mega ugly REAL QUICK.

The bottom line is the world is full of jerks, even at WDW. Your sister has to learn this sometime, and just maybe it's best she learns it while you are there to explain to her that sometimes we hear and see "bad" things, but we simply have to try to ignore them.

Make sense?

 

[tink too]

No you're not being rude - they were!

I know that yes, they had paid their money to eat at the restaurant an yes, they are entitled to their own opinions, but please people - don't be agressive/offensive/obnoxious on vacation! It's a shame to say it but some folks just don't know how to behave in public!!!

I too would have been upset if this had happened to us and would have felt relieved when these idiots finally left the restaurant. I would also have tipped the waitstaff even more than usual if they had ejected them from the restaurant early!

 

[shakebear]

i'm glad to know i'm not crazy for thinking that these people were a bit out of line ..

 

[hildarumpole]

That's awful. I would have probably had a word with the manager about their behavior and asked to be moved to another table if they weren't prepared to do something about the rudeness. There's no reason your good time should be ruined by a couple of pathetic and infantile drunks. I know nothing should surprise me anymore, but what kind of people go to a character meal with the purpose of mocking it?

 

[schoen]

Chef Mickey's is in a tough situation legally on that one... You are really not supposed to let drunk people leave your establishment. Chef Mickey's could be held liable if something were to happen to these folks, or if these folks hurt someone else. That is the case even if Chef Mickey's does not serve them. When I have drunk folks in my restaurant I actually try to keep them there, because the last thing I want is for them to leave. They could have called them a cab, or had a loved one come get them, and take care of them. Even if they are not driving, you should not let a visibly drunk patron leave the premises.

If I had been in YOUR situation I think I would have asked to move away from them. This is a hassle on your part, but the 30 second move is probably better than the whole meal being ruined. It might have also helped to "sober up" the group. One time my family (8 adults) were at a restaurant and a couple asked to be moved away from us, and it inflicted this feeling of shame on us. We were not drunk, or even drinking, they just thought we were loud. They made us feel really bad though, which isn't always a bad thing.

 

[dbarker]

I would have asked for the manager. That is something that the manager would need to handle. I would have asked the manager to please move me to another table, far away from the "Rudes".

 

[sjaakie]

I surely would have asked the manager to do anything about it.
Now you keep having this nasty feeling about doing nothing and a spoiled dinner.
So sorry for you.

 

[BabyPiglet]

I really hope it didn't ruin your sisters vacation! That sounds absolutely awful, I'm so so sorry you have to go through that.

I would have probably asked the manager to move us to a table far far away from them.

Mean drunks are the worst.

 

[Uncleromulus]

I would have asked (no--demanded) to be moved.
Very unlikely the restaurant would have done anything to curb the bevahior of the drunks.

 

[Mkrop]

I dont understand why people are saying the resturant couldnt do anything or kick them out esp bc they paid to be there. Well people pay to get in the parks and if you are drunk and disorderly there then Disney Security comes and kicks you out the park, why would this be different. I mean I understand the issue about not putting drunks back out on the street but they do that other places. I guess I am confused.

 

[disnut8]

I've found in a situation like that, if YOU say something to rude people, it's not going to go very far. However, if a manager says something, the rude people get the message a lot clearer. Then they know that their behavior has caused the entire restaurant problems. Honestly, if they were that drunk, they didn't think they were doing anything wrong. They thought YOU were the rude ones. Having someone not involved in the situation saying something could have opened their eyes a bit more.

And about the character comment - my mother-in-law was on the Disney cruise with us and while at dinner one night she loudly asked us who "plays" Mickey. My husband and I immediately told her to shut up (we were nice). She honestly didn't see what was wrong with her question. We loudly said that no one plays Mickey and that there is only ONE Mickey and that was the one in this room.

 

[Uncleromulus]

mkrop: In this situation, it appears that these folks (though quite rude)weren't exactly "disorderly"..otherwise management (or their own server) would have certainly noticed and said something.
My experience at WDW is that Disney will rarely take "action" against anyone who seems to be just having "fun"--no matter how obnoxious and no matter if it is at your or my expense.
As an aside, we encounter kids throwing food at each other (and other tables occasionaly) quite often. We know management won't do a thing, so we just ask to be moved.

 

[TheRustyScupper]

1) Unfortunately, nothing should be done.
2) There are two main reasons
. . . liability for the restaurant for either serving or not serving a drunk
. . . WDW motto of "Everyone deserves their best WDW vacation EVER!"
3) The lawyers might handle the first reason.
4) But, someone could get fired for violating the second reason.

5) Who wants to risk their job over one case?

 

[myprincessgirlisa]

i would have ABSOLUTELY told a CM & a manager!!!

If they want to act like that.....TAKE it SOMEWHERE else....no one wants to see that

I had a GF that went to jellyrolls & was drinking...she wasnt drunk, but got sick from the drink & went & threw it up...she came out & a CM was inthe bathroom & told her that if a CM sees a person throw up in a bathroom they can ask them to leave!!!! she was devastated & even said she wasnt drunk & the CM said she knew she wasnt but it was their policy!?!?!!?

I cant beleive they let them act like that...i would have been livid!

sorry about that!!

 

[auntie k]

I would have at least asked to be moved to another table....

 

[dvcdisney]

In that situation, I would have asked to be moved as far away from them as possible.

But this doesn't solve the problem. They are still disruptive. If they cannot be asked to leave, then it should be the responsibility of the manager to make sure they do not disturb the other guests.

 

[stitchlover]

I agree with several posters here...I would have to be moved immediately and told the management why. This way 1) you are away from them and 2) the management has been notified and can handle it if they choose to.

We were eating at a local steak place last week and were seated in a booth. Behind my daughter was a family of four. Behind her was the dad and a child of approximately 4-5 years of age. The little boy kept kicking the booth over, over and over. I was hesitant about asking to move or trying to mention it to the parent. When the little boy starting reaching over the back of the booth waving his arms into our booth and the parents still did nothing to stop him I immediately got up and asked to be moved to another table.

I don't expect the manager of Hoffbrau to control the child but I don't have to sit there and put up with a child whose parents won't bother to restrain him either.