I have tried calling several times and have emailed SOG twice with no response. After 20 minutes of being on hold I give up. Here is my question: I am active duty, will be staying at SOG and my parents (who are not military) will be staying with me all 4 days. We are arriving in 2 seperate cars as they are driving from Texas and I am flying and will be taking Uber from the airport. I know I have to show my reservation and my military ID to get through the date but how will be parents get through the gate if I am not on their car the first time? I know after we check in they will be given a guest slip.