Seralago Hotel

Discussion in 'Hotel & Accommodations Reviews' started by SandraVB79, May 16, 2006.

  1. SandraVB79

    SandraVB79 <font color=deeppink> I am a Jungle Cruise skipper

    Oct 7, 2005
    I stayed from May 4-11 2006 at the seralago hotel (1 adult)
    I booked the hotel through and paid 46 EUR per night (keep in mind that a EUR is more expensive than a USD!)

    OK, where do I start?
    I chose this hotel because basically, it was the only hotel that had the shuttle schedule on its website, and thus I knew beforehand how (bad) it would be. Also, from the pictures on the and the hotel's own website, it didn't look too bad. I had been very lucky with choosing a non-chain hotl at DL, so why wouldn't I be lucky now? Well... I guess luck can't always be on your side.

    I arrived at 9.30 pm, because of a delayed flight (transportation from MCO by Mears shared van, very good!!!!). I was the only person "in line" at check-in, and check-in went fast and efficient. It was also a Dutch girl working at the reception desk, and we had a nice chat in Dutch.
    When I asked if it was possible to get a ground floor room (because of very bad back injury, and the fact I could hardly move and there are NO elevators), it wasn't possible. Or no, it was possible, but only if I upgraded to a pool-view room, and that would cost 10 USD per night more. I didn't want that, since I knew the pool was open until midnight, and didn't want the noise. Lucky enough for me, she called someone to help me with my luggage (i.e. carry it up the stairs for me)

    My room (1050) was quite a walk from the reception. About the room... On first sight, I wanted to cry. Really. It was rather old, not very clean, and it didn't smell well. The airconditioning made a horrible noise!!! The sheets and towels were "clean" but not of a very good quality (i.e. very thin) and smelled bad (due to bad washing product, I guess)
    The beds (2 queens) seemed smaller than a queen to me... The drawers smelled so awfully bad, that I didn't dare to put my clothes in there. Also, the door that led into the room next door (to have connecting rooms) wasn't locked!!!! :eek: I locked it immediately!!!!
    In the bathroom... how shall I put it? It needs a remodelling, very badly!! (mold on the ceiling, etc)

    The daily housekeeping was well done, but the rooms need a remodelling or at least a big, thorough clean-up. A new, quieter (and cleaner) airco would also be nice. Apparantly, this hotel has once been a Holiday Inn. It was clear to me why it wasn't a Holiday Inn anymore, and obviously, nothing has ever been changed since then.

    The food court and store are supposed to be open until 11 pm, but were often closed before that. The food from the food court was... well, you won't starve, but I suggest to go elsewhere. the convenience store was about as expensive as Disney!!! (prices for water were the same, go figure!!!)

    The bus appeared every morning more or less on time, and in the evening, it appeared on time at the parks. The bus picked me up at 7.20 am at the hotel, and dropped me off at about 9 am at the T&TC. Yes indeed, you had a tour through all the hotels!! And on many occasions, people had to stand in the bus, because there were too many people. (oh, and btw, it were not only people from teh cheaper hotels on that bus, it also picked up the guests of one Radisson!)
    In the evening, the latest pick-up was at 10.10 pm at the T&TC again, and if you didn't hurry into the bus, you could stand again. usually, I got dropped off at about 11pm, or sometimes later. the driver said that the people who tipped most, would be dropped off first. And really, he kept a record of that... I mean, if three hotels were just next to each other, he wouldn't drop those guests off right after each other. No he would go to one hotel, than all the way to the other side of Orlando/ Kissimmee, than back all the way and so on and so on. It was crazyy!! "we people in Florida work for a living" Really? We just work for fun, duh! :rolleyes:

    After a while, I was so tired I didn't even notice anymore that it wasn't the cleanest spot on the planet, but I survived. Will I ever return? NO!
  2. bigsis1970

    bigsis1970 Thanksgiving,a Birthday & our Anniversary 2017!

    Jun 22, 2001
    Oh my - sorry it wasn't what you expect..
    they offer a single parent package and I almost booked it for my April trip but then decided to stay some place else.. Thanks Michelle
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  4. kilee

    kilee <img src="

    Jan 20, 2003
    This hotel has been getting some mixed reviews. Sounds like some rehab is seriously needed. Usually the offite hotel shuttles do in fact share services w/ other hotels. So, that was common. Thank you for sharing!!! :)
  5. Brian Noble

    Brian Noble His Curmudgeonly Highness

    Mar 23, 2004
    For the benefit of others reading up: if you aren't able to drive yourself to the parks, I'd be hard pressed to recommend anything except a Disney resort or one of the DTD hotels. The transportation is almost never acceptable.
  6. lakoda

    lakoda Mouseketeer

    Apr 3, 2001
    DH and I spent one night at Seralago upon our arrival night, Thursday May 11, 2006. We had an Entertainment Rate of $39.

    I felt that for the price it wasn't too bad. I did notice an odd odor upon first arriving in the room but didn't notice it after a few minutes in the room. I agree that the hotel could use a renovation. We had double beds, microwave, mini fridge, 25 in. TV, and VCR.

    I would stay again for a one night arrival stay, but only at a low rate (I wouldn't pay more than $40 a night.)
  7. rcraw45425

    rcraw45425 <font color=darkorchid>I'm a 43 year old mom with

    Aug 26, 2004
    I believe that we stayed there a few years back (before name change, think it was a Holiday Inn). We booked it last minute during spring break, unexpected last minute trip, no onsite available. We had a discounted rate of like $59 or so a night. I found it worth $59, but not much more. Room was mediocre, decent size, we could fit the queen aerobed on the floor for our DD that kicks. Very noisy, pool was nasty looking too. NO amenities whatsoever, but we stayed at the park all day and basically used it as a crash pad only. Would not recommend it though.
  8. trixxie

    trixxie Earning My Ears

    Jul 30, 2006
    Wow, I was going to book there for our trip in January, but for some odd reason I decided not to and went with a different hotel, glad I went with my gut feeling!

    GISELLEROL Disney Mama

    Jul 9, 2006
    well i just stayed there on july 16-22 and i have to say i was leery but it was great the room was very clean and i got everything i asked for adjoining rooms on a first floor. i liked it so much i booked it again for when i go october 30, the prices aint bad and breakfast is good
  10. prgirl

    prgirl Earning My Ears

    Aug 3, 2006
    Ooopss... there goes one of my choices for my december trip :sad2: . It looked nice in and for the price it was one of my choices. but I would not pay for a dingy, the least you want when you come back tired is all that trouble. Thank you for the info, very helpful! :thumbsup2

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