Room assignment in email or text, any way to reach out before you arrive if you need to?

[Childs1stTime2Disney]

If you check in online and receive your room and building assignment via text or email, if you have an issue with whatever you were assigned, is there a way to reach them immediately via phone, email or text? Or do you need to wait to just go to the desk when you get there?

 

[gillep]

If you check in online and receive your room and building assignment via text or email, if you have an issue with whatever you were assigned, is there a way to reach them via the email or text? Or do you need to just go to the desk when you get there?

Last April I received two texts with different room numbers for my BLT stay, there was a phone number in the text that I called and we got it all sorted out before I arrived at the resort.

 

[DCLPrincess]

I personally like to go to the front desk if I have a problem. I find it easier to talk face to face.

 

[Moliphino]

They give a phone number to call in the text. Two trips in a row we've called and gotten a different room without having to go to the resort.

 

[FSU Girl]

There is a number on the email. I've called it before to sort out a room issue.

 

[AngiTN]

Yes, you can reach out to them if you dislike the room