i find the reporting system to be a big joke any way I was doing dailys one day and came into a room where someone was being extremely rude and dancing around doing the cussing thing at all in the room. I reported them and the response I got was "if someone is annoying you go to another room"
well no duh, but how does that stop the person being rude and not following vmk values??
so i don't bother reporting anymore, what is the point.
to add an extra gripe, i don't bother with contact us anymore either, I have yet to get an answer that makes any sense. example I asked a direct question that required a yes or no answer nothing more. and i got two email answers, on that said they could not find my childs name and I needed to send info. (my response - I am not a child as you can see if you look at my birthdate and this has nothing to do with the yes or no answer i required) and the other was even more crazy and neither of them answered my direct question. I also wrote in about one of my pirate pin codes. I got a set from my friend when she went to disney - all worked fine except the pirate prison room which gave me a message that the code did not match their codes. I have written five times and gave all the info required where and how obtained, what the code was and what it was for, what the message was when i typed in code. and each time i get the same generic email. "We need the following infor to follow up on your request where and how obtained, what the code was and what it was for, what the message was when i typed in code" when i replyed to the email as stated i got an email telling me the case is closed because it was answered in first email. (so you can not reply to email even when it says to reply) So the next time I copied the email that had my original and their reply and did a new contact us and sent the whole thing. this was weeks ago and still no answer and no room either.
To sum it up I think the report and the contact us is a big waste of time and Disney should be ashamed that they can not do a simple task, so why bother having report or contact us. Big waste!!!!!