We've had similar experiences at The Kitchen breakfast buffet. We've been twice & didn't really care for it, but it has been awhile. (Actually, I'm not very fond of buffets, so I'm probably not the best judge.

) Hopefully, someone who has tried it recently will chime in. Our last stay was at RPR, where we never tried the breakfast buffet. Recently, I've read that their buffet is much better & even cheaper than at The Kitchen. Maybe, you can find out more, if you're interested. For a good, big, reasonably priced breakfast try Pastamore @ CW. The food is good & the portions are huge. Dine outside, while watching the buzz of people heading to the parks.
We've eaten lunch & dinner at The Kitchen several times. Most of our visits have been for lunch, but we've been for dinner a couple times. They do have good food, but obviously we prefer it for lunch. There's just so many great dinner choices on property. I like the fettuccine alfredo & my guys like their sandwiches & fries. We also like the crab cakes, & my DH had ribs once that he said were pretty good. The biggest problem we've had here was in the service, but this has gotten us several free desserts for the long wait.

We've never made a big deal about it. The managers just seem to know it can be a problem & automatically offer.

You can also order from the bar & take the food to your room. We've always had a great experience doing this. They have some of the friendliest bartenders I've encountered.
When is your trip? We haven't tried The Palm Restaurant yet, but will be going this time. We'll be there at the end of July. It looks like we'll be there around the same time as you though. If either of us tries it 1st, we'll have to post a review for the other.

Enjoy your visit!