The last summer that we swam at Stormalong Bay, the water was so warm that it was not refreshing at all. Not only do they have heaters, they have chillers and they definately should have used the chillers. The life guards would go in for a few minutes every hour or so to cool off and of course, there was no cooling off. I finally went to guest services, filled out a complaint and they responded. The life guards said that they had received many complaints every day, reported the complaints but nothing gets done unless the pool supervisor hears it from guests.