Renting from vacationcentralflorida.com

Gr8t Fan

DIS Veteran
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Jul 7, 2009
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I'm considering a Windsor Hills two week 2 bedroom rental from vacationcentralflorida.com for next August. Has anyone dealt with them? Are they legitimate? Any way to ensure a successful rental? They have a $10,000 guarantee on the website if we show up and the place has been foreclosed on, but I've never rented from a private owner before and I'm a little concerned. Please share your experiences.

Thanks!
 
Several ppl on the dis has rented from them including myself. We had no problems with the owners I did find it a bit misleading that they show mickey knobs on cabinet doors im pic on their website when actually only 2 cabinet doors had mickeys the others had no knobs.

The shower curtain liner was torn an moldy in our 2nd bath but when I posted about it on here it was replaced the very next day.
 
Thanks for sharing your experience. I'm a little nervous booking this far out, but I guess people do it all the time.
 
We are just back from a one-week stay at Windsor Hills and rented from this site. We were in unit 301. Totally legitimate, and we were very pleased. We even ended up with a potentially major problem, but it was rectified quickly. Our key pad (to get us in the unit) died towards the end of our stay. It just completely stopped working unexpectedly. We were locked out of our condo in our bathing suits with no cell phones, money, car keys...nothing. (We were headed to the pool.) The front office had the number of the property manager (which we didn't have since all the paperwork was in the condo), and they let us use the phone. The property manager answered right away, explained where the back-up key was located, and she was there within the hour to try and fix it. Again, a potentially major problem that was relatively painless. This also gives credit to the Windsor Hills sales office - they were very helpful when really it was out of their "jurisdiction", so to speak.

While she was there, I pointed out a few minor things I had found in the unit (broken wheel in the dishwasher, more pool towels would be nice, etc), and she took notes and seemed genuinely interested in fixing all of these things. She had also called us earlier in the week to make sure everything was going okay (before the keypad incident). I really appreciated that.

The condo was very comfortable, just as the pictures described, and we were very very pleased. The pool is amazing, too. I would book again through this site without any hesitation.
 

Thanks for sharing your experience. I took the plunge, signed the contract and mailed my deposit in today. Our stay isn't until August of next year but I'll be sure to post a review when I get back.
 


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