Recent HRH Stay

[nmartin]

Wow, I have not been to US before so I am surprised that there are so many ways to get to the parks. They are marked for us newbies are they not?

 

[SmallWorld71]

My memory isn't very good but I remember night time snack being 3-4 different types of big cookies and brownies. For dinner time each night was different. One night we had cheese and fruit tray, mini pigs in blanket, wings. Another night we had the cheese and fruit tray, noodles of some sort, eggplant balls. There were other things each night but I only remember what I ate. Coke cans and water were always there but there were probably other offerings, we just got these. We never visited for breakfast because we wanted to take advantage of early opening for Harry Potter and the lounge was still locked when we left fot the parks. Sorry my memory is so spotty but this is all that I can remember.

Thanks! That helps. It gives me an idea of the types of offerings. Thankfully, my kids are not picky eaters so I'm sure we'll find something.

 

[twinmomplus2new]

Those ants on club level have been around for years. We were there 4 years ago. and had to move twice due to ant issues. there were also others in the lobby at 2am complaining of similar issues.

I would have hope it was fixed apparently that is not the case.

 

[Valencia Joe]

I don't think it was a Velvet Session. This was on Wednesday night. I asked two employees who were standing at the entrance to the lobby area what was going on and they only replied that it was a private event. Everyone who entered had a lanyard thingy around their neck. There were at least two chefs who were preparing food just as you entered. To the left, just before you got to the elevators, they were making guests up with a rock star look (makeup and colored streaks in hair) and then taking photos. I did not see a live band but the music was very loud. And they also had those guys in KISS type outfits walking aroung on stilt boots.

Did you check in on Wednesday, July 21st? We did on that day and encountered the same thing with the people on stilts dressed as Kiss bandmembers. We checked in around 5:30 p.m. that day. And I do agree with you, it was rather loud and it was hard to hear the desk clerk explaining things (he was apologetic, explaining that they rarely have a private function that LOUD close to the check in desk).

 

[GetGlowing]

Yikes, I think a nice, polite letter to upper management or corporate is in order even though they did refund part of your stay. They need to know about the other inconveniences, especially the lack of food for Club Level guests. Having food available is one reason people choose to *pay lots extra* for Club!

Maybe they need Billy the Exterminator for their ant problem (My DN5 loves Billy with a passion we cannot explain.)

 

[drag n' fly]

What kind of reputable hotel tells a customer that yes they do have a insect problem and have had one for quite some time but continue to charge the prices they are charging and not make the lounge available to hotel guests during regular park hours?