https://disneyworld.disney.go.com/faq/star-wars-galaxys-edge/request-boarding-group-in-advance/
Ohhh. Had this been a known discrepancy? I must’ve missed that.
On WDW sight they’re still staying-
Guests with a valid ticket or Annual Pass and a Disney Park Pass Reservation for Disney’s Hollywood Studios will be able to request access to the virtual queue starting at 7:00 AM on the day of their reservation. This can be done before you leave your Disney Resort hotel or on your way to the park. The virtual queue will reopen daily at 1:00 PM for anyone inside Disney’s Hollywood Studios who wasn’t already able to join a boarding group earlier in the day.
Note: Guests must be inside Disney’s Hollywood Studios to access this second virtual queue opportunity, and access to a boarding group is subject to availability and not guaranteed. Only Guests with a Disney Park Pass reservation for Disney’s Hollywood Studios will be able to experience Star Wars: Rise of the Resistance.