We joined Connections and stayed a member in order to get a $25.00 dining certificate (it took 6 mos and 8 phones calls to get it). When I tried to cancel, the charge kept appearing every month and when I called they said it showed as cancelled! I joined through Lillian Vernon and paid monthly. Then at renewal time they automatically charged my account $89.00 for the next year. It seems it is really hard to speak with someone that can speak good English, I think they route their calls.