Question on using "banked points"

[bchavis054]

My question is, do you have to use all of your current years points, before you can dip into your banked points? We have 160 banked points, with a feb use year. We want to take a big trip in June/july of 2012 and bring the grandparents. We want to make sure that we don't lose our banked points, but don't want to use our whole 320 points because we may want to go on a shorter at some point later. Does anyone know if you can designate using your banked points first and you current points for the remainder of the total?

 

[erionm]

They should use banked points first when making a reservation. You should always remind them that you have banked points to be used. They should also let you know how many points (and status) you have remaining after the reservation is placed.

 

[JimMIA]

They should use banked points first when making a reservation. You should always remind them that you have banked points to be used. They should also let you know how many points (and status) you have remaining after the reservation is placed.

Member Services should do a LOT of things, and they usually do all of them well...but not always.

From the first moment I registered with the DIS, the two best ideas I've ever learned here are:

1. Resale is an option that should be explored by every prospective buyer
2. ALWAYS double-check every MS transaction (reservation, banking, borrowing, transfer, etc, etc.) before you hang up the phone.

#2 above is really a key thing to keep in mind. MS has done a wonderful job for us, but I can't tell you the number of times they've used current year points instead of banked, taken points from the wrong contract in our multi-resort account, etc.

You really need to double-check everything. Everyone makes mistakes, and they are SO much easier to correct when you're still on the phone.

 

[Disneypapa]

Heed the advice given by JimMIA

 

[Tinkerbellcrafter]

Definitely heed the advice!

 

[disneynutz]

And as soon as you hang up, check your account online to verify that what you were told really happened.

Bill

 

[Abdieso]

Is there a better proposal?