Problems logging in

[baby1038]

Anyone else having problems getting into the DVC member site? It wants me to enter an activation code like I've never been on the site before.

 

[erionm]

I was just on with no issue.

 

[nvrenoughdisney]

Anyone else having problems getting into the DVC member site? It wants me to enter an activation code like I've never been on the site before.

Yes I'm seeing the same thing. I checked this morning and just now (5:25pm).

 

[BWVSue]

Yes, i am getting that same message.

 

[princessfionasmom]

Same here, I started a thread under MS asking the same question this morning. So we are not alone.

 

[baby1038]

I ended up calling ms and speaking with the website technical support. She fixed the problem for me. my login is different now. It's now my email address which it wasn't before.

 

[CarolMN]

They must know there are issues. This message is on the log-in page:

Important Notice

Member Services will open at 8 a.m. ET on May 19, May 20 and May 21 for web assistance only.

For all other needs, Member Services will open at 9 a.m ET.
Call Member Services at (800) 800-9800

 

[CarolMN]

Called this morning. The recent updates are now REQUIRING use of an email address for the user ID. I was using a member name for my user ID (and had been since the beginning of time). CM did a password reset. I used my same password, which was successful since it met the password requirements for length and numbers, etc). So now I use my email address for all the Disney accounts. I tried the MDE just to be sure it took across all Disney sites and it did. I think I am good, now. Did have to wait a bit to get a CM - I think many of us were caught with the change.

 

[RachelTori]

Called this morning. The recent updates are now REQUIRING use of an email address for the user ID. I was using a member name for my user ID (and had been since the beginning of time). CM did a password reset. I used my same password, which was successful since it met the password requirements for length and numbers, etc). So now I use my email address for all the Disney accounts. I tried the MDE just to be sure it took across all Disney sites and it did. I think I am good, now. Did have to wait a bit to get a CM - I think many of us were caught with the change.

I had the same experience this morning!

In the past, Disney IT had tried to link my accounts without success. Looks like this latest update worked its magic!