I stayed at the Poly in early Dec. '12. It was probably my 5th or 6th stay at the Poly.
10 day stay, 4 days in, I moved to port Orleans riverside.
Our room was disgusting! My mother was staying at PO-riverside and I saw her room and almost had a stroke. While smaller, the cleanliness was night and day.
I could not believe I was paying twice the price for the Poly. I understand paying for the location, but it was horrid.
It wasn't only the room. I has in the Tahiti building. The elevator doors had the same "stuff" on them all 4 days, the coffee table in the common area on the third floor had the same dirt on it.
Disney credited me my first night, then gladly moved me on day 4. They said that the resort hadn't undergone a rehab in 7 years, and that one was slated to start in January of 2013. That being said, on another thread, someone did confirm for me that the rehab was indeed going on.
I am going down this december and based on what I can get thru
DVC, I may have to pay out of pocket for some nights. If I have to do that, I am going to look at Wilderness Lodge and Beach Blub Villas.
All that being said, PO Riverside had just undergone a total rehab. Now that the Poly is getting one, it may be one of the nicer resorts again.