Point question….I just added on and I think they are forgetting some of my points.

[ain0004]

We added on in Feb on a cruise. 75 points of Grand Floridan. I was told we got current use year which was december of 2014. and the previous. But when I go to our contract I only see current. Am I missing something. Or did I miss understand.??

 

[Paula Sedley-Burke]

We had this issue but when you call Member Services the points are there. For some reason they just don't show online. Call them just to check. Hth

 

[River Country]

If you have a Dec UY and the sales rep said you were getting 2013 but 2013 points would have had to been banked by July 31 2014. IDK I would call MS

 

[chalee94]

We added on in Feb on a cruise. 75 points of Grand Floridan. I was told we got current use year which was december of 2014. and the previous. But when I go to our contract I only see current. Am I missing something. Or did I miss understand.??

i would be surprised if they threw in pre-banked pts from 2013, but double check it...

 

[CarolMN]

We added on in Feb on a cruise. 75 points of Grand Floridan. I was told we got current use year which was december of 2014. and the previous. But when I go to our contract I only see current. Am I missing something. Or did I miss understand.??

If you purchased a December use year in February 2015, the current use year would have been 2014. 2014 will be your current use year until 12/1/2015. December 2014 points are valid for stays between 12/1/2014 and 11/30/2015. Your 2013 use year ended on 11/30/2014, which is before you purchased. Your 2015 use year will not begin until 12/1/2015.

FWIW, I think you misunderstood. DVC cannot give you points that have expired.

Understanding Use Year - Updated January 2, 2015

 

[Tunseeker1]

they always say they are giving last years points to help seal the deal.

They have to give "Last" years points if the UY hasn't passed yet.

 

[DWorldOrBust]

We added on in Feb on a cruise. 75 points of Grand Floridan. I was told we got current use year which was december of 2014. and the previous. But when I go to our contract I only see current. Am I missing something. Or did I miss understand.??

It sounds like they didn't explain it well. They tell you that you are getting extra points when really, you aren't. By purchasing a Dec UY, you got 2014 points because we're still in the Dec 2014 UY. You will get 2015 points on Dec 1, 2015. They probably pitched it to you as getting "double" points this calendar year when really it's just how the UY worked out.

 

[KAT4DISNEY]

I also say it's sales talk that people who don't understand their UYs will think is a bonus. Of course if you do understand then what it really is is current year points plus all going forward,