Please, can you all tell me exactly what you said when you asked for a code?

[disalways]

I have called 6 times for a codes in the past five days. Unfortunately all I have been told was I had a code that began in 1/2007 and expired 12/22/07 and that it was good for a trip for 1/08-2/08. I have read posts here where folks have had amazing CMs looking up maiden names and past addresses... And then suddenly they get their code. Can you please tell me what you said when you called? I know it sounds silly to ask this, but I am hoping that there is a fabulous way you all managed to get your codes. How did you begin your conversation? Did you ask for a code straight off? I currently have a reservation booked for 2.08. If you had a reservation, how did you ask for a code when you called?

Thank you in advance.

 

[joenan88]

HI~ I called 407 W-Disney and asked to speak with guest relations. I explained to them that I just returned from Disney (2 concierge rooms at the Poly) in November with my 3 kiddies & hubby and I was looking to possibly return in Sept for my sons birthday. I let her know that it was unfair to offer the codes to certain people and not to all..expecially since I had just returned.....and spent a lot of money What you should say is you were not aware of your special code and by the time you knew you had it..it expired...try it you have nothing to lose! Let me know how it goes...

Nancy

 

[disneygirl29]

I have called 6 times for a codes in the past five days. Unfortunately all I have been told was I had a code that began in 1/2007 and expired 12/22/07 and that it was good for a trip for 1/08-2/08. I have read posts here where folks have had amazing CMs looking up maiden names and past addresses... And then suddenly they get their code. Can you please tell me what you said when you called? I know it sounds silly to ask this, but I am hoping that there is a fabulous way you all managed to get your codes. How did you begin your conversation? Did you ask for a code straight off? I currently have a reservation booked for 2.08. If you had a reservation, how did you ask for a code when you called?

Thank you in advance.

I think if you are calling about a code that expired you are out of luck.

However there is a PIN code that is out there right now (good 7 different time throughout 2008 (feb is listed Feb 24-March5). The code is a 40% off. The mailer states: take your best shot at 40% off. 40% off a disney stay! And you've got 7 great times to shoot for!" This expires on March 31st and the dates are Jan6-17, Jan 20-31, Feb 24-Mar 5,Mar 30-Apr 8, Aug 10-Sept 27, Oct 19th-Nov 1, Nov 9-Nov 15th, Dec7-Dec 17)).

You can only get the code if it is attached to your account, you have the mailer with the code on the back (which is a 15 digit code highlighted in yellow).

My suggestion to you is to call 877-939-3732 (disney toll free#) tell them you want to check if you have a pin code assigned to your name, give them the info, if they say no, say can I check; maiden name, old phone #, old address, etc... Depends on how long ago you have those, I was married 6 yrs ago and travelled annual with my maiden name, I also moved 3 yrs ago, and again had travelled annually to disney with my old address and phone number! So it is worht the try.

(For the recode my pin code came to my current home, with my married name, however the address was a digit off (8 instead of 9) and my last name was spelled incorrectly with a W instead of a U... when I have travelled (using my married name and new address) all the documents have been right, so I am not sure where the wrong info came from!)

Good luck. Hope it works for you.

 

[disalways]

Thank you both for your help. I followed your suggestions joenan88. I called Guest Relations and spoke with a manager. Unfortunately there was nothing he could do for me... I am so frustrated with all of this. He confirmed that I did indeed have a code for the target months of January and February in 2008 (the very time that I am staying at the Poly), but that it expired on 12/22/07. I told him that I certainly would have applied my discount if I had known that I had one. He then put me on hold and tried to apply the codes that are being used now, but they did not cover my dates of travel. He suggested that I email Guest Communications to see if there was anything they could do for me... I just emailed them. We'll see.

 

[joenan88]

HI~ Try again, sometimes it takes a few tries..don't wait for the e-mail..just be persistent! Call the guest relations back again and be firm but nice. Explain to them that you are staying at one of their deluxe properties and you did not know about the "code" until it was to late. Why pay more then you have to. If the CM you speak to doesn't help you ask to speak with someone else..just be very friendly...I bet you will get it! Let me know how it goes..I have my fingers crossed for you!

 

[disalways]

Ack... I will just keep calling. I hope they don't put some kind of red flag on my name for calling so much! lol We just booked a park hopper deluxe dining plan... so the 40% off would be really nice to get at this point.