Plastic AP

Discussion in 'Universal Studios/Islands of Adventure Forums' started by soniam, Mar 17, 2017.

  1. soniam

    soniam Wooden leg named Smith...

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    How can I get a plastic AP? I just renewed mine, and it seems like they will not be sending me a new one. Mine's still paper. I don't want to haul around a paper one for another year. For some reason, they didn't advertise that they were exchanging paper for plastic when we were there in July, and they weren't doing it yet last March.

    Thanks
     
  2. Metro West

    Metro West Nothing to see here...move along.

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    Guest Services should be able to switch it out for you.
     
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  3. soniam

    soniam Wooden leg named Smith...

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    Are these at the front of the parks only? Or are they located in the hotels and/or City Walk too? Thanks
     
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  5. pcstang

    pcstang Always Universal Orlando bound!

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    Since you can get them in the hotels I would think you can exchange there also.
     
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  6. Metro West

    Metro West Nothing to see here...move along.

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    Inside the parks
     
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  7. perditax

    perditax DIS Veteran

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    Pretty sure I read there was a ticket counter in CityWalk.
     
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  8. macraven

    macraven Proud Redhead Moderator

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    There is a guest services in city walk

    Walking from margaritavillel, going towards city walk to the end, gs is on the right hand side

    Can't think of what is next to it but past mville...
     
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  9. macraven

    macraven Proud Redhead Moderator

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    Sonia's
    You'll have no problem getting the plastic ap

    No problem in exchanging it for your paper one

    Plastic is the only way ap's are issued now
     
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  10. chmurf

    chmurf DIS Veteran

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    It's just next to Red oven on the left when you face the restaurant.
     
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  11. Bluer101

    Bluer101 Waiting till vacation comes, oh that's next week!

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    So glad they brought back the plastic cards.
     
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  12. pcstang

    pcstang Always Universal Orlando bound!

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    We'll ask next week if you want. I specifically checked all the deluxe hotels about being able to get the plastic pass when they first came out. They all told me yes which is why I think you should have no problem switching out your old pass at any of the 5 hotels. I happened to be done when the plastic pass was released so I got mine in the park at the special areas that were set up.
     
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  13. soniam

    soniam Wooden leg named Smith...

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    It's not a big deal. I can ask when we check in. If the hotel doesn't have it, I will just hit up GS while in the park or at City Walk. It sounds like the City Walk one will be near us, since we will be staying at RPR. We won't be going until Memorial Day weekend anyway.
     
  14. pcstang

    pcstang Always Universal Orlando bound!

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    I just called, I had another question for them anyway. As long as you are not on flexpay they will swap you out at any of the resorts. You are good to go.
     
  15. DisBuckMan

    DisBuckMan DIS Veteran

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    Do you have to be present to swap them out? I ask because my wife is going on a cruise beginning next weekend, so our son and I are going to sneak down to Universal for 2 1/2 days. We'll swap ours over to a plastic one while there. Just wondering if we can carry the wife's too, and do the swap without her being there or not.
     
  16. Disneytam

    Disneytam disneytam

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    Will we be able to get our tickets and a seasonal AP at PBH or do we have to go to GS at the parks. I ordered them online from the Universal site. Thanks for the help, I'm so used to Disney that I feel like I'm speaking a different language when it comes to Universal.
     
  17. macraven

    macraven Proud Redhead Moderator

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    All passes issued at UO will be the color coded ap

    I need to look at the UO site to see where they can be picked up

    Thought the attraction desk at the hotel besides guest services in the park can issue them

    (I renew mine by phone each year and keep the older hard plastic photo ap)
     
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  18. damo

    damo Proud Redhead

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    You can get the APs at the hotel tickets desk. You can get your tickets from the kiosk at the hotel.
     
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  19. Rags

    Rags DIS Veteran

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    Off topic question :)but can I exchange print at home tickets at hotel ticket desk?
     
  20. damo

    damo Proud Redhead

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    Someone has reported than you can.
     
  21. Rags

    Rags DIS Veteran

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