I booked two placeholders on my last Disney cruise in May - we had two rooms. I have confirmation emails for both. I am now on the phone with Disney and they are saying that they cancelled one of the placeholders because no funds were attached to it. We booked both together on the cruise. They claim they sent me an email and I didn’t reply so they automatically cancelled it. I have all my old emails and I have both confirmations but nothing about any cancellation. I am so upset - they didn’t even call to tell us they were cancelling it. They also took my credit card onboard. It appears they screwed up - we booked a cruise first, changed to two placeholders, they refunded part of it and I guess refunded too much. Has anyone had this happened? We were counting on this for our next cruise and are now considering not even cruising with Disney anymore because how they are handling this.