So, my girlfriend and I were already looking into taking a trip this summer with the room discount or visa card promotions going on. My girlfriend checks her e-mail and she's received a PIN for free quick service dining, which is great. The free dining is a much better deal anyway. So, I go online to book. I enter the PIN, it's registered under her last name (doesn't show a first name online) and her old address. It said online that if the address is incorrect, you must call and book with a CM. Good thing I did. When I called, I gave the PIN number and apparently this PIN is linked to her little brother's name. Her little brother who does not even live at the same address as her, even at her old address. I assume Disney got his information when she bought him a ticket for a trip they took a few years back. Regardless, we can't use the PIN unless he's in our party, and he's not coming. I'm just venting here. Pretty frustrating. It comes to her e-mail, at her address with her last name, and yet, we can't use it. The cast member was less than helpful too. Now, I almost want to just take a trip to Universal and check out the new Harry Potter park, out of spite.