Photopass on phone App, but not computer?

[KAT4DISNEY]

I upgraded to a Gold AP a couple of days ago and just went online to see the photos from a visit just completed. Those photos were and are showing on my phone MDE app but not on the website on my computer. The only thing I can see on my computer is a trip from Oct when we had Memory Maker. Is there a step I need to take to see it online and not just on my phone?

 

[CAS239]

They should be viewable on photo pass website. Try that instead of MDE

 

[KAT4DISNEY]

They should be viewable on photo pass website. Try that instead of MDE

Is that this address? https://mydisneyphotopass.disney.go.com/

When I go there and select WDW then after login it still only shows our Oct photos.

 

[sibesx2]

I upgraded to an AP on our Nov. trip and could see all of our pics on my phone but only some parks pics on the computer. Here is what PhotoPass told me -

For optimal viewing of your photos, please log on to your MyDisneyPhotoPass.com account via a computer. Then click on the park icon located at the top of the page to view the images from that park. To view the images via a mobile device, tap the filter icon in the lower right of the screen and change the filter settings to view the images from a selected park.

This worked for me and I could see all of our pictures on the computer this way.

 

[KAT4DISNEY]

Thanks for that info! Unfortunately it still doesn't pull up my pictures that way for whatever reason. I guess I'll have to contact PhotoPass and see what they suggest when their other recommendation doesn't work.

 

[sticksandbombs]

Thanks for that info! Unfortunately it still doesn't pull up my pictures that way for whatever reason. I guess I'll have to contact PhotoPass and see what they suggest when their other recommendation doesn't work.

Did you have any luck finding a solution to this problem? I am having the same issue.

 

[Sevey13]

Did you have any luck finding a solution to this problem? I am having the same issue.

Have you contacted Disney?

 

[KAT4DISNEY]

Did you have any luck finding a solution to this problem? I am having the same issue.

They helped point out that I was being really stupid. And that comes from me - they were more polite and deleted lots of the extra pictures that come along with the thought that the clutter was blinding me. What was going on is that I expected the newest to be at the top of the page but they actually are at the bottom. So it was just me expecting things to be organized a certain way when it was the opposite.

 

[msmama]

I was going to tell you to scroll the whole way down only because I've had the same issue.

Also sometimes it magically changes settings and will only show one park or something like that.