Petition Drive - Parks IT?

[CBMom01]

Think it would do any good to start a petition drive to Disney focused on the big and growing technology problems? Maybe that message will have a better chance if it’s not mixed in with noise about Genie + and Covid rules?

 

[SteveH]

The best, and really only way, to get Di$ney's attention is to speak with your wallet and stop supporting them. But we all know that very few will do that. I am 100% sure they know about all of the complaints and IT issues and yet people are still going, where is their motivation to change? Money talks. My .02¢

 

[thanxfornoticin]

No, it probably wouldn't do any good. Can't tell you how many times a week technology doesn't perform as I expect it should - and that is way beyond Disney. I get as frustrated as the next guest with Disney's failures at times. But 21st century tech is a very fast moving field with a number of non-standard sources being used. By the time you got Disney to look at their current problems (which I expect they do every day anyway), they'll be 5 versions beyond, and there will be new, difficult challenges at that point. New browsers, new operating systems, new security risks, etc - happening every day.

 

[CBMom01]

No, it probably wouldn't do any good. Can't tell you how many times a week technology doesn't perform as I expect it should - and that is way beyond Disney. I get as frustrated as the next guest with Disney's failures at times. But 21st century tech is a very fast moving field with a number of non-standard sources being used. By the time you got Disney to look at their current problems (which I expect they do every day anyway), they'll be 5 versions beyond, and there will be new, difficult challenges at that point. New browsers, new operating systems, new security risks, etc - happening every day.

I get that, but Disney's technology is not performing at reasonable standards - particularly not for a company of their size. My concern is that when the technology fails the whole parks experience fails now. This isn't occasional downtime or performance issues. MDE (app or online - so as a non-tech expert I assume this is a back-end infrastructure issue) genuinely doesn't work consistently enough to be relied upon and Disney does not appear to have any viable workarounds in place.

 

[kimmar067]

The best, and really only way, to get Di$ney's attention is to speak with your wallet....I am 100% sure they know about all of the complaints and IT issues and yet people are still going, where is their motivation to change? Money talks. My .02¢

......I dunno about that....lookit the uproar folks made about eliminating noodles from 'OHana's...they eventually added it back on to their menu. If enough people squawk, Disney eventually listens...

 

[SteveH]

@kimmar067 but they didnt' try to do a petition, you have to call, twit, email whatever and a lot of people have to do it. I am not 100% convinced that all these problems are either by design or they keep band-aid fixing until they have something new. I just don't think petitions do much good. Speak with your wallet.

 

[kimmar067]

@kimmar067 ....you have to call, twit, email whatever and a lot of people have to do it. I am not 100% convinced that all these problems are either by design or they keep band-aid fixing until they have something new. I just don't think petitions do much good. Speak with your wallet.

THAT'S definitely an attention-getter, for sure!

 

[kimmar067]

@kimmar067 but they didnt' try to do a petition...

...fair enough.