Pepper Market - do you have to pay gratuity even if taking the food out?

[jlk806]

We are excited to stay at Coronado Springs next August for the first time. Pepper Market looks like a great food court with lots of great choices. What I guess I dont understand is that since it is a quick service location, why do they have a gratuity charge? Do they charge this even if you are taking the food out and back to your room?

 

[Letsbgoofy]

You order the food and a waiter brings it to your table when it's done. They are also supposed to take your drink order and offer refills (usually we got the drinks and food and never saw our server again). If you take food out, you do not pay the 10% (as of 9/2009).