I used Payless this past June. We rented a 1 way rental (full size) from MCO to ATL for 10 days for $81. I was very leery because of the reviews I also had an
Alamo as back up for $400. My experience was wonderful with Payless and I would rent from them again. Check-in was easy. I went out to the parking garage and picked from my row. There was only 1 full size car left but it didn't have any keys. I went to the little hut they had in the garage and they told me to take an SUV. I picked a 2017 Nissan Rogue. As I loaded my kids and my luggage into it, they drove up about 6 full-size cars. When I got to the exit gate I told them that I saw them bring up some full-size cars as I was backing out of the parking spot and did I need to go trade it. They said it was no big deal - wrote down the mileage and the car and I was on my way. I would recommend and rent from again.
Edit: I take it back - I just went back and looked and I rented from Dollar not Payless. Sorry.