All very true. I work in the Social Services department for a Regional Government - not in LTC. I can though without hesitation add that there needs to be better ongoing training, some of it mandatory public health, other training should be pursuant to the renewal of the licence for the home.
A shocking fact came out of a Ford briefing last week from the Minister of Seniors & LTC
Of all the homes in the Province 200 plus - only 9 licensing inspections were done in 2019


!
Nine.
When the Minister was asked outright by a reporter about the number - she did acknowledge it and said they have been working to revamp their system since taking office and it got away on them. She promised better going forward... Every Childcare centre in this province is visited (spot checked) annually and licenses are pulled for not meeting the Act governing Childcare — it should be no different in LTC homes.
No wonder the homes find themselves in such a mess with this pandemic.